BrontoSoftware

Bronto Extension for Magento

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Drive sales with targeted lifecycle marketing campaigns that convert one-time buyers into repeat customers.
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Magento Connect 2.0

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Overview

Bronto Extension for Magento

Bronto is a Gold Magento Industry Partner and the leading self-service email marketing provider to the Internet Retailer Top 1000. The Bronto extension helps Magento customers to drive more sales faster by creating highly targeted lifecycle marketing campaigns that convert one-time buyers into repeat customers and motivate them to buy more.

Watch this video to learn how the Bronto Extension for Magento will help you drive revenue.

Visit the Bronto Magento Resource Center for installation instructions, configuration steps, release notes and more!

Key Features of the Extension

Order Import
Seamlessly import past-purchase information, including complete order history and product details, for more informed and more targeted marketing campaigns.

Contact Import
Map customer information collected on your Magento site to contact fields in Bronto and automatically import the data. In addition to default customer attributes, this can include Reward Points, Store Credit, Customer Group, and even custom customer attributes.

RFM Metrics
In Bronto, auto-calculate RFM (Recency, Frequency, Monetary Value) metrics for contacts based on the full order history from Magento. This includes Average Order Value, Total Revenue and others. Use these values for improved segmentation.

Abandoned Cart Reminders
Trigger a message or message series in Bronto when a cart is abandoned in Magento—for both registered and guest abandons—personalize and dynamically populate messages with product information.

Wish List Reminders
Automatically trigger email reminders to consumers who have not purchased the items on their wish list within a given time period.

Transactional Emails
Send transactional messages, such as order and shipping confirmations, directly through Bronto for maximum control over deliverability and detailed performance metrics. Easily change the look and feel of a message, and add cross- and up-sell offers, without having to involve a developer.

Newsletter Opt-In
Automatically add contacts who opt-in for marketing emails on your Magento site to Bronto and keep their subscription status up-to-date.

Post-Purchase Review Requests
Send follow-up product review request emails to your customers a set number of days after purchasing, including all product details for strong personalization.

Coupon Codes
Include Magento coupons in both transactional and reminder emails. Simply select the Shopping Cart Price Rule and a code will automatically be inserted when the message is sent.

Pop-up Manager Integration
Easily integrate with Bronto's separate Pop-up Manager app, where you can manage multiple versions, perform A/B testing, and customize the design of your pop-up sign-ups in a visual editor.

Configuration Guide
Provides interactive assistance for getting up and running. They are packed with helpful information so even a pro might learn something from them.

Support for Multiple Stores
Managing multiple stores in Magento? Easily change configuration settings and map data from multiple stores to separate accounts in Bronto.

Announcements & News
Stay informed of new releases and other important announcements right within the Magento Admin Panel so you can take advantage of the latest and greatest functionality.

Visit the Bronto Magento Resource Center for installation instructions, configuration steps, release notes and more!

Contact Us to Learn More

Not a Bronto customer?
To take advantage of the Bronto Extension for Magento, you need a customer subscription to the Bronto Marketing Platform. Please click here to engage with us.

Already a Bronto customer and need help with installation?
The Bronto Professional Services team can help you with installation. We have the expertise and resources to help you get up-and-running quickly. Ask your Account Manager for more details.

Interested in partnering with Bronto?
Click here to contact your Bronto partner representative to learn more about this extension.

Additional Features of the Bronto Marketing Platform

➢ Industry-Leading Segmentation
➢ Drag-and-Drop Workflow Automation
➢ Automated A/B Split Testing
➢ Dynamic Content and Reusable Content Blocks
➢ SMS and Social Marketing
➢ Advanced Reporting
➢ Custom Dashboards

Learn more about the platform and watch our quick tour.

About Bronto

Bronto Software provides a cloud-based marketing platform for retailers to drive revenue through their email, mobile and social campaigns. The platform is used by over 1000 organizations worldwide, including Party City, Armani Exchange, Timex, Samsonite and Gander Mountain. Bronto is a Gold Magento Industry Partner and the leading self-service email marketing provider to the Internet Retailer Top 1000. Bronto is headquartered in Durham, NC with an office in London, UK. For more information, visit bronto.com.

Release Notes

Bronto Extension for Magento

2013-03-05 20:52:53
  • Version number: 2.0.1
  • Stability: Stable
  • Compatibility: 1.6, 1.6.1, 1.6.2.0, 1.7, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

This is the March 2013 release of the Bronto Extension for Magento. Bronto releases this extension on a monthly basis to rapidly and predictably deliver enhancements to this integration and to address any outstanding issues.


For installation and configuration instructions, as well as a full list of new features and known issues, please review the Implementation Guide.


Note that the Bronto Extension for Magento may not function properly with a Magento site where the Magento core has been modified, with modified Magento themes, or where another extension has modified the Magento core.


Changes

+ Fixed Contacts added to list when unsubscribing when “Ignore Newsletter Status” is set to “Yes” and “Initial Contact Status” is set to “Transactional.”


+ Fixed Newsletter checkbox missing on checkout for certain installations with heavily customized checkout.


+ Fixed Reminder rules do not always get saved.


+ Fixed Contact Import status bar shows complete when no contact have been imported


+ Fixed Order Import status bar not getting updated


+ Fixed Newsletter "run now" missing controller


+ Fixed "Create new.." to create new fields from Contact Import doesn't always work


+ Fixed Change reference to "modules" to "extension"


+ Fixed Cron table not displaying


+ Fixed Newsletter Opt-In cron is broken


+ Fixed Reminder rules do not seem to save


+ Fixed Manual customer import does not correctly send customers over


+ Fixed SQL Error on Saving API Token, "1062 Duplicate entry…"

Bronto Extension for Magento

2013-02-01 21:24:42
  • Version number: 2.0.0.2
  • Stability: Stable
  • Compatibility: 1.6, 1.6.1, 1.6.2.0, 1.7, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

This is the first release of a new Bronto extension that replaces and deprecates the "Bronto Order Import for Magento," "Bronto Shopping Cart Abandonment," and "Bronto Newsletter Opt-In" extensions. All of the functionality of those extensions is included in this Bronto Extension for Magento.


For installation and configuration instructions, as well as a full list of new features and known issues, please review the Implementation Guide.


Note that the Bronto Extension for Magento may not function properly with a Magento site where the Magento core has been modified, with modified Magento themes, or where another extension has modified the Magento core.


Changes

+ Adjusted PHP minimum version requirements to be less restrictive for Magento Connect package


+ Fixed missing files from Magento Connect package

Bronto Extension for Magento

2013-01-30 21:16:42
  • Version number: 2.0.0.1
  • Stability: Stable
  • Compatibility: 1.6, 1.6.1, 1.6.2.0, 1.7, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

This is the first release of a new Bronto extension that replaces and deprecates the "Bronto Order Import for Magento," "Bronto Shopping Cart Abandonment," and "Bronto Newsletter Opt-In" extensions. All of the functionality of those extensions is included in this Bronto Extension for Magento.


For installation and configuration instructions, as well as a full list of new features and known issues, please review the Implementation Guide.


Changes

+ Fixed missing files from Magento Connect package

Bronto Extension for Magento

2013-01-28 21:19:57
  • Version number: 2.0.0
  • Stability: Stable
  • Compatibility: 1.6, 1.6.1, 1.6.2.0, 1.7, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

This is the first release of a new Bronto extension that replaces and deprecates the "Bronto Order Import for Magento," "Bronto Shopping Cart Abandonment," and "Bronto Newsletter Opt-In" extensions. All of the functionality of those extensions is included in this Bronto Extension for Magento.

For installation and configuration instructions, as well as a full list of new features and known issues, please review the Implementation Guide.

Reviews

About the Developer

This extension was developed by and is supported by BrontoSoftware

Bronto Extension for Magento 3.6 5 7 7
Solved our abandoned cart problems We were having a lot of problems with the default abandoned cart functionality in Magento. This extension along with Bronto's email delivery system solved all of them. Maybe we got lucky, but we installed and configured this in about a week, and are now sending welcome emails, order confirmations and cart abandons through Bronto. Product review reminders are next. The extension is a bit complicated to learn at first, but is very powerful. Bronto was helpful in getting it configured. I'm seeing all our data make it over to Bronto without a hitch - including email revenue tracking which is nice. Overall, I'm pleasantly surprised at how smoothly it went. The Bronto integrator said this latest release (2.2.2) was working really well for everyone they installed it on, so maybe previous versions still had some bugs. March 26, 2014
Not reliable extension We have been using Bronto for over a year. Bronto platform itself is great. However, Magento extension is full with glitches and don't recommend at all. Yesterday, Bronto API site is down and it is effecting our site as well. It is surprised to us and it should not be effecting us at all. Poor design. Over a year, we have about 15-20 issues. Cost us countless time and frustration. Auto sync is not reliable. We had to manually cross references data time to time. Overall, extension is poorly designed. Today, we already removed extension and we will use other method to sync data. February 16, 2014
Terribly Confusing Module that Doesn't Work This module is incredibly confusing and doesn't work. We have been trying to get this module working for 3 months paying Bronto extremely high service fees and it just doesn't work. All of our historical customers are going into Bronto as "Transactional" contacts which means that we can't even send them emails from our Newsletters. Additionally 90% of our contacts come over to Bronto with NO customer information, even though we have mapped all of the magento customer attributes to the bronto contact fields.... Errors reported in the cron runs of the module are constant, and we are now 3 months into this with no solution! Bronto's support on this has been abysmal... they don't reply to any email until about 24 hours later, they don't give live chat or telephone support for this, and so I'm stuck waiting a whole day every time I want to ask for support or reply to one of their questions so they can "help" me... and I don't think anyone over there knows how their module works, they can't give me an answer as to why the contacts are not coming in properly. For what these people charge per month, this is an unacceptable service. The module is confusing, it has Newsletter Import vs Contact Import vs Orders Import... and none of it works. January 28, 2014
Bronto Rocks - works perfectly, making me money This is a true plug and play extension. I installed it without any trouble and the configuration was straight forward. I had data passing over to Bronto within 72 hours of installing. It brings over the data in small bites which you can specify so your server won't get bogged down when transferring. We had 200k orders and about 100k customers which took about a solid week to bring over for reference. We have been using customer previous purchase data for segmentation for a few months now, works awesome. Using this we have a much better grip on matching customers with content and coupons. I am also using the abandoned cart emails through Bronto which work great and they also included a template upon request which was nice. Bronto has been a great partner for us and this extension makes Bronto much more powerful. June 16, 2013
Current version adequate, new version looks great! We're actually running the current release, which has worked as advertised, but was clearly Bronto's first stab at an integration; it lacked the feature list that we would have wished for had it already been more mature. That said, it did what it did well. After an initial hiccup, the SCA module paid for itself easily and the pull of Magento customers and RFM data was seamless and enabled us to do develop customer segments to deliver relevant messaging. I'm really looking forward to the new version being added to my install. In particular, I see that the ease-of-use in taking over transactional messaging from Magento and triggering workflows from it as huge. Also, SCA emails can now target guest users as well as logged in ones and the improved push of customer/contact data including Magento segments and groups are going to make a big diference in our ability to provide a consistent customer experience. I'm also looking forward to being able to use wish list data in our segmentation, another new feature in the latest version. All that's lacking, and I trust that they'll get to it with a future release, would be to market against gift registry data. I'd love to be able to offer promos against items that customers didn't receive from their registries or set up workflows against that data. Finally, I'd like to recommend Bronto as a company. They really care about their customers' success and align their business practices around it. Any time there has been an issue (blessedly rarely), they take ownership and resolve it in a reasonable timeframe. April 6, 2013
Fix for Cron Here at Cueblocks.com found that there is an issue in the extension: Cron is not working fine because there is an error in the node path where data are stored. here the fix: - edit this file Bronto/Order/Model/System/Config/Backend/Cron.php use this value: protected $_cron_string_path = 'crontab/jobs/bronto_order_import/schedule/cron_expr'; protected $_cron_model_path = 'crontab/jobs/bronto_order_import/run/model'; Regards April 4, 2013
Great Customer Communication Extension I've really enjoyed working with Bronto. Their software provides a great way to communicate with customers on a deeper level, beyond newsletters or sales emails. Their platform, along with this extension, allows you to send very specific emails based on a variety of customer details. Want to send customers who spent over $x amount this year a coupon? You can do that. Want to send customers an email about the product they purchased, 5 days after their order is placed? Yep, you can do that, too. I'm not going to say it's an easy 2-minute setup process. It isn't. It requires planning, hard work, and (in some cases) development resources to make it work the way your company needs or wants it to. What I will say is that it's worth it. We had a difficult time during initial setup because they had just launched the integration and there were things that should have been there, based on conversations with sales or just plain common sense, but weren't. It was frustrating, but I wanted to make it work and Bronto support wanted to make it work. There was back and forth, there was waiting for certain features to be released to fully utilize Bronto, and there was even a bit of developer time put in to trigger workflows or pass over contact information (such as first and last name). And on the Bronto side? There were phone calls where they listened and really tried to understand what we needed, there were features pushed through development based on ways we wanted to use the system, and there were workarounds developed to help us in the meantime. Even now, when every issue we've run into has been resolved (one way or another), they take all of my calls and are very gracious when dealing with my "I want to make sure this is setup *just* so" personality. Initial releases are never perfect, but if you work through it and communicate effectively with the company, you'll often find that they are happy to work with you to make the product better. That's exactly what we found here. We're on the initial release of this extension and, I must say, I'm looking forward to transitioning to the new one (in which they have incorporated some features that were previously missing) and continuing our business relationship with Bronto. March 25, 2013
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Customer avatar
We currently have v. 2.0.0 and need to update to 2.0.1 ASAP. When installing (http://connect20.magentocommerce.com/community/Bronto_Extension) with magento connect manager. We get an error;

"Checking dependencies of packages

CONNECT ERROR: Package 'Bronto_Extension' is invalid
'./app/code/community/Bronto/Common/Block/Adminhtml/System/Config/About.php' already exists".

How are we supposed to update to newest version?
We have Magento Enterprise v. 1.12.0.1.
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travisromine
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1 year ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26121082
Customer avatar
Answer: 
Hi Travis,

Please use Magento Connect to first "uninstall" the old extension and then install the new version. It appears that Magento Connect won't upgrade if the underlying files have been modified, such as through applying a hotfix.

Any settings or data that you configured should be retained through the uninstall / reinstall process.

Thank you!
Bronto Software
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BrontoSoftware
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11 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_27368739
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Got the following error while installing the extension

Package community/Bronto_Extension 2.1.0 depends on PHP extensions: Array,Array
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akshay_logixal
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4 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26121082
Customer avatar
Answer: 
Hello!

Thanks for reaching out. That error is saying you are missing a couple PHP extensions that are required by our Magento extension. The two most likely ones are SOAP and OpenSSL, do you happen to have those installed on your machine?

Thanks,
Chris Geiss
Manager of Engineering Services
by
BrontoSoftware
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4 months ago
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