Product Reviews

Product reviews help build a sense of community, and are considered to be more credible than any advertising money can buy. In fact, Google gives sites with product reviews a higher ranking than those without. For those who find your site by searching for a specific product, a product review can become the landing page of your store. Product reviews help people find your store, keep them engaged, and often lead to a sale.

Product Rating

Product Rating

The five star rating system can include any parameters you want. Initially, the reviewer’s evaluation is based on the default parameters of Value, Quality, and Price. The score appears below the title on the product list and detail pages.

Read a Review

A link to existing product reviews appears below the product name on the product detail page. If no reviews have been written, the customer is invited to “Be the first to review this product.”
Read a Review
Write a Review

Write a Review

The reviewer gives the product a score from one to five stars, based on the rating parameters you want to use. The review text and summary can be typed or pasted into the form. As an option, a reviewer can provide a Nickname to appear as a “byline” when the review is published.

Submit a Review

When a review is submitted, it appears in the list of reviews with a status of “Pending” until it is approved for publication.
Submit a Review
Moderate Reviews

Moderate Reviews

The moderator can open a review in Edit mode, and after making any changes that are necessary, change the status to “Approved” or “Not Approved.”

Publish Reviews

If approved, the reviewer’s score is added to the “five star” rating of the product, and the review appears at the bottom of the product page.
Publish Reviews
Customer Dashboard

Customer Dashboard

All reviews written by a customer are listed in the “My Product Reviews” section of the customer’s account Dashboard. Customers can view the details, but not edit or delete the review.

Review Reports

The Reviews reports list all customers who have written reviews, and all products with reviews written about them. The Review Report can be generated by customer or product.
Publish Reviews

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