Printing Credit Memos

Overview

You can print credit memos for invoices that are created in your store. You can print a credit memo for a single order, or you can print multiple credit memos as a batch, or group. However, before a credit memo can be printed, it must first be created for the order. For more information, see Creating Credit Memos

To print a credit memo:

  1. From the Admin panel, select Sales > Credit Memos.
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  2. In the Credit Memos list, find the credit memo that you want to print. Click the checkbox in the first column to select the credit memo.
    To print multiple credit memos, check the checkbox for each credit memo to be printed.
  3. In the Actions list box, select PDF Credit Memos and click the Submit button.
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    Magento Go automatically generates a PDF file in a new window.
    Alternatively, you can select the View link to the right of the credit memo to view it, and then click the Print button to print a PDF file.

    Note: You need a PDF reader, like Adobe Acrobat Reader, to view the file. If your browser supports Acrobat Reader, the PDF file appears in the browser window. Otherwise, you must download and open the PDF document.

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  4. When the download is complete, open the PDF document and print it.

See also:

Configuration: Sales - PDF Print-outs

Creating Credit Memos

Batch Printing Invoices, Packing Slips, and Credit Memos

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