How to Import Orders
System > Import/Export > Import
Overview
Magento Go enables you to import orders into your store from a CSV (comma-separated values) file. The method is similar to that used to import products, product images, and customer data.
NOTE: The total size of the CSV file to be uploaded must not exceed 110M.
To import orders:
- From the Admin panel, select System > Import/Export > Import.
- Under Import Settings, set Entity Type to Orders.
- To Select File to Import, click the Browse button and select the CSV file to import.
- In the upper-right corner, click the Check Data button to validate the CSV file. If the file is valid, the Import button appears.
- Click Import to begin the import process.
TIP: The Macintosh version of Microsoft Office supports multiple CSV file formats. When saving your CSV file, be sure to save it as a CSV (MS Windows) file type.
Importing Existing Orders
There may be times when you want to export an existing order, make a change, and then import it back into the database. For example, if you accidentally process a canceled order through your payment processing provider, before it has been canceled from the Admin panel of Magento Go, the Status may get permanently set to “Processing.” You can fix this by exporting the order, setting the Status to “canceled,” and then reimporting the order back into Magento Go.
Orders created by other eCommerce platforms, including the Community and Enterprise editions of Magento, cannot be imported into Magento Go. At this time, only orders that were originally created in a Magento Go store can be imported into the database.
The following attributes can be updated when an existing order is imported into Magento Go. Changes to attributes in other columns are ignored during the import process.
| Attribute | Description |
|---|---|
| status | The status of order can be set to one of the following values:
NOTE: The status value must be entered in all lowercase characters. |
| _shipment_track_number | The tracking number of the shipment. | _shipment_comment_comment | A comment about the shipment. | _order_status_history_comment | A comment about the status of the order history. |
What About Exporting?
In addition to being able to import order information, Magento Go lets you export this information from your store.
For more information, see:
