Gift Card Configuration

The Gift Card configuration establishes the default settings and code pool for all gift cards sold in your store. The gift card code pool is a set of unique codes that is generated according to a format you specify. A new code from the pool is used each time a new gift card account is created. The initial code pool must be generated before gift cards can be sold. By default, Magento Go generates 1,000 codes in the pool. A new pool is not generated until all available codes have been used.

To establish the gift card code pool:

  1. From the Admin menu, select System > Configuration.
  2. In the Configuration panel on the left, under Sales, select Gift Cards.
  3. Click to expand the Gift Card Account General Settings section.
  4. Complete the code format fields according to your preference.
  5. When you are ready, click the Generate button to create the new code pool.
    When complete, the message, “New code pool was generated” appears.
Gift Card Account General Settings
Gift Card Account General Settings

To configure your store to sell gift cards:

  1. From the Admin menu, select System > Configuration.
  2. In the Configuration panel on the left, under Sales, select Gift Cards.
  3. Click to expand the Gift Card Email Settings. Then do the following:
    1. Set Gift Card Notification Email Sender to the email identity that you want to appear as the sender of gift card notifications that are sent from your store.
    2. Set Gift Card Notification Email Template to the template you want to use for the email notifications.
Gift Card Email Settings
Gift Card Email Settings
  • Click to expand the Email Sent from Gift Card Account Management section. Then, do the following:
    1. Set Gift Card Email Sender to the identity that you want to appear as the sender of gift cards from your store.
    2. Set Gift Card Template to the template you want to use for the gift card.
    3. Gift Card Account Management
      Gift Card Account Management
    4. Click to expand the Gift Card General Settings section. Then, set the following fields to the default values that you want to use for gift card purchases:
      • Redeemable (Yes / No)
      • Lifetime (days)
      • Allow Gift Message (Yes / No)
      • Gift Message Maximum Length
      • Generate Gift Card Account when Order Item is (Ordered / Invoiced)

      Important! In some areas it is illegal to add an expiration date to a gift card. Before setting a lifetime for your gift cards, check your local requirements.

      Gift Card General Settings
      Gift Card General Settings

      Field Descriptions

      FieldDescription
      Code LengthDetermines the length of the gift card code.
      Code FormatDetermines the format of the gift card code. Options include: Alphanumeric / Numeric
      Code PrefixDefines any prefix to added to the beginning of the code.
      Code SuffixDefines any suffix to be added to the end of the code.
      Dash Every X CharactersIf you want to include dashes in the code, determines the number of characters between each dash.
      New Pool SizeDetermines the size of the new code pool to be generated.
      Low Code Pool ThresholdDetermines the number of records in the code pool that triggers an alert that the pool needs to be replenished.
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