Configuring Email Templates

Email templates contain the content and formatting for automated messages that are sent from your store. They are called “transactional emails” because each one is associated with a specific type of transaction, or event. Your store has a set of default templates that you can customize. After creating a customized version of a template, remember to update your system configuration so the new template is used.

Sales Email Configuration
Sales Email Configuration

To configure sales email templates:

  1. From the Admin menu, select System > Configuration.
  2. In the Configuration panel on the left, under Sales, select Sales Emails. Then, select the appropriate templates for each of the following sections:
    • Order and Order Comments
    • Invoice and Invoice Comments
    • Shipment and Shipment Comments
    • Credit Memo and Credit Memo Comments
  3. Order Email Configuration
    Order Email Configuration
  4. When complete, click the Save Config button.

To configure customer email templates:

  1. From the Admin menu, select System > Configuration.
  2. In the Configuration panel on the left, under Customer, select Customer Configuration. Then, select the appropriate templates for each of the following sections:
    • Create New Account Options
    • Password Options
    • Store Credit Options
  3. Create New Account Options
    Create New Account Options
  4. When complete, click the Save Config button.

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