Issuing Store Credit

Managing Store Credit
Platform: Magento Go
September 16, 2013
After an order has been paid for and invoiced, all of the order, or a portion of it, can be refunded by issuing a credit memo.
Product Return Workflow
Platform: Magento Go
September 16, 2013
This diagram shows the basic workflow for returning a product, issuing credit memos and refunds.
Magento Enterprise Edition (EE) Release Notes (1.13 and later)
March 14, 2013
Fixes, enhancements, changes, and other information for the Magento EE 1.13.x.x release.
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Orders and Returns Block
Platform: Magento Go
September 21, 2012
The Orders and Returns block is a convenient way for your customers to access information related to any order they have placed with your store. It's a smaller version of the form that appears when you click the Orders and Returns link in the footer of your store.
Printing Credit Memos
Platform: Magento Go
March 10, 2011
You can print a credit memo for a single order, or you can print multiple credit memos as a batch, or group. However, before a credit memo can be printed, it must first be created for the order.
Creating Credit Memos
Platform: Magento Go
March 8, 2011
After an order has been paid and invoiced, all of the order, or a portion of it, can be refunded by issuing a credit memo. A credit memo differs from a refund because the amount of the credit is restored to the customer's account where it can be applied to future purchases, rather than returned to the customer as cash.
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Store Credit and Refunds
Platform: Magento Go
February 22, 2011
When a customer returns a product, the amount can either be refunded to the customer's credit card, or applied to the balance of the customer's account with your store.
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