I have installed a few times on Heart and always find that I have to add the code to .htaccess everytime Magento is upgraded.

If you do automatic updates at install time then get a permissions error you will need to do

chmod 0755 index.php

If you then get a wrong php version error you need to add the code in the above post to your .htaccess file again.

Hi Jeremy,

Thanks for your post, very informative and nice to know that UK knowledge/support is starting to increase.
How are you finding the speed of the front-end of the store?

Whenever I have logged in to the US hosted Magento sites they seem to load and run very slowly.

Regards

Nick

Hi Nick,

I have found Magento to be quite slow on my shared host (heart internet).

I also have a development copy running in my office. I have split it over 2 servers:

1 800Mhz P3 with 256Mb RAM and 80Gb IDE drive for the web server
1 2.4Ghz P4 with 2Gb RAM and 2 x 80Gb IDE drives in RAID 0 for the Database.

This set up makes Magento a bit more lively!

Matt..

Hi Matt,

Thanks for the reply.  I haven’t got the resources to set up my own servers either online/offline.

The speed is my main concern with Magento, I wonder what it would be like on a dedicated server (but this then starts moving away from smaller businesses and offsets some of the advantages of open source projects).

I’ll keep tabs on the development, are you willing to share your development URL so that I can see for myself.  (If not don’t worry I’ll understand, there’s nothing worse than people seeing a “work in progress” and commenting on stuff before it’s finished).

Thanks again Matt.

Cheers

Nick

It’s set up on the internal network at the moment but I will set up the firewall if I get time for you

Hi Nick

I have created a new post for comments on our demo system..

http://www.magentocommerce.com/group/blog/action/viewpost/278/group/132/

Matt

Hi Jeremy

Thanks for the installation guide for Heart Internet. Everything went quite smoothly. I can’t seem to use heart’s shared SSL, I keep getting 404 not found when the store moves over to SSL. My base URL in Admin Config is https://web53.secure-secure.co.uk/mydomainname.co.uk/magento/.

Have you any ideas about how I can get heart’s shared SSL to work?

Thank you!

Has anyone got the connect downloader working to install extensions? In admin when I go to manage extensions I get a file permissions error that I can’t resolve; it seems when you 777 the public_html folder (that the forums say you need to do) then you get a file permissions error for the entire site.

If your hosting company is running php5 as a cgi with suPHP or phpsuexec then you’ll get a 500 error. Is that the error you are getting?

The Connect downloader unfortunately sets the folder of the extension you have just downloaded to 777. This is a bug IMHO. See http://www.magentocommerce.com/bug-tracking/issue?issue=1780 for more info and read the comments too.

I’m on Heart (no idea about the suPHP thing) but I’m getting a 403 forbidden “You don’t have permission to access /downloader/ on this server.”

Hi Scend - I have got connect downloader to work by setting up SSH on heart (and then using PuTTY) to change all the folder permissions to 0777. Like you I got a file permissions error for the whole site - but this seemed to be fixed by changing the Magento folder back to 0755.

I cant complete installation wizard at Heartinternet, I get *
o Url “http://www.mydomian.com/” is not accessible
o Unable to read response, or response is empty

jmccann, I found this topic useful. You may too if you haven’t already solved your own problem:
http://www.magentocommerce.com/boards/viewthread/8785/P12/