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eChristian
Customer Success Story

  • eChristian

  • Customer Profile

    eChristian is “home base” for anyone looking for Christian digital media such as eBooks, audio books, videos, podcasts, and apps. The company was founded in 2005 and has offices in San Diego and Chicago.

    Market:
    North America

    Industry:
    Media & Entertainment

    Challenge:
    Multisite, Third-party integration, User experience

    Classy Llama

    Magento Solution Partner

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    Story

  • From Our Blog

    Digital Media Company Finds New Ways to Deliver Content

    Most business owners say they’re fueled by belief in their products, but eChristian cofounders Todd Hoyt and Cory Verner give it a whole new meaning. The two entrepreneurs started the company in 2005 to sell Christian audio content online. Since then, they’ve expanded into eBooks, podcasts, apps, and more.

    Read More...

  • “We had ambitious plans for the site and had a laundry list of features that we needed - Magento Enterprise provided more than we could have hoped for in a platform and allowed us to get to market quickly.” Cory Verner
    president, eChristian, Inc.

  • Magento Helps Publisher Drive Customer Growth and Efficiencies

    Challenge

    Making Life Better for Customers and Publishers

    eChristian needed a way to give its customers complete flexibility as to how, when, and where it they viewed or listened to content.

    The company wanted to…

    • Allow users to view the digital content it delivered on any platform they wanted
    • Protect the rights of publishers
    • Free customers from the restrictions of traditional Digital Rights Management (DRM)

    Solution

    More Protection, Better Features

    Magento Solution Partner Classy Llama used Magento Enterprise to implement a full range of customizations and enhancements, including a unique form of Digital Rights Management called “DRM-lite.” Classy Llama gave eChristian the following features and functionality with their new Magento Enterprise store:

    • Content watermarks on personal information to decrease piracy risk
    • Download wizard to make media purchases/downloads faster and easier
    • Search result relevance improvements wtih Solr search
    • Support for tax requirements from large agency publishers
    • Author management system with real-time reporting features
    • Robust theming tool for easy launch of branded microsites
    • Integrated Adobe Content Server 4, Amazon S3, and custom newsletter

    Results

    A Flood of New Customers with Much Less Work

    eChristian has infinitely more control over their new site, increased efficiency, improved customer satisfaction, and they have experienced a surge of new customers.

    • Automation enabled 3x increase in product additions with no additional man hours
    • Mass pricing changes and site administration takes up to 50% less time
    • Customer base increased 300%