http://www.magentocommerce.com/bug-tracking/ en MagentoCommerce Copyright {gmt_date format="%Y"} {gmt_date format="%Y-%m-%dT%H:%i:%s%Q"} http://www.magentocommerce.com/bug-tracking/issue?issue=3870 Posted: 2008-10-31 07:43:41
Category: Localization and Translations
Version: 1.1.6
Priority: high
Status: closed
Reported By: Morningtime

Concerning email templates, the following problems:

- If you have foreign languages added, and created email templates for them in /app/locale/nl_NL/templates/email etc. These templates are not called when sending out emails. Instead the en_US templates are always called. Of course, this also happens when en_US is completely disables. Email templates are just not called based on logged in user's language selection.

- If you have a custom template skin in /skin/frontend/default/custom, and upload custom email logo to images folder, this does not work. The default/default skin's email logo is always used, not the logo from the currently active custom template. This means you can not skin the email logo based on the template.

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]]> #1 / Comment by Magento Team

Hello Morningtime,

This issue was fixed. The changes will be available in the next bugfix release.

Thank you.]]> #2 / Comment by Claudio Tranchina

Using v. 1.1.8 and looks like the problem with the skin's email logo is still alive...]]> #3 / Comment by Claudio Tranchina

Sorry, my fault.]]> #4 / Comment by Claudio Tranchina

UPDATE: was not exactly my fault

Using the same email template for both account confirmation and for contact form transactions, the mail that come from the contact form had the correct url to the logo but the one from the account confirmation had the default one]]> #5 / Comment by lisali

NOT FIXED! 1.2.1.1]]> #6 / Comment by Michael Ben-Nes

Same problem. logo in the email is from default/default]]> #7 / Comment by scjunkies

Not fixed on 1.3.2. I have the same issue as reported. I am using the work around for the Logo part.]]> #8 / Comment by wizdom

I'm just about ready to scrap Magento.

The freaking original logo doesn't even exist on my server anymore, and still it appears in emails. wtf!, I'm ready to pull my damn hair out.]]> #9 / Comment by wizdom

Sorry for the frustrated comment, but it's frustrating.

Even though the original logo did not exist on my server (and i refreshed every cache possible), it still kept appearing in the emails.

I had to manually modify each and every email template to direct it to another logo source.

!--><a href="{{store url=""}}" style="color:#1E7EC8;"><img src="{{skin url="images/logo.png" _area='frontend'}}" alt="Magento" border="0"/></a>]]> #10 / Comment by joaocorreia

Reopen the bug is back on 1.4.1]]> #11 / Comment by acmendes

I am running community version 1.4.1 and this bug is indeed confirmed!

The workaround is to use full image path for inserting theme images on the email temples.]]> #12 / Comment by kevin@twopeasinabucket.com

Magento ver. 1.4.1.1 still has this bug!]]> #13 / Comment by SchiessMichTod

1.4.2.0: Bug is still there...]]> #14 / Comment by kgiannakas

The bug is still there in 1.6.2.0 when in the template I call:nn<img src=\"{{skin url=\"images/logo_email.gif\" _area=\'frontend\'}}\" alt=\"{{var store.getFrontendName()}}\" border=\"0\"/>nnI still get the Magento logo despite having my own in:nn/skin/frontend/default/THEME/images/logo_email.gifnnThank you.]]>