http://www.magentocommerce.com/bug-tracking/ en MagentoCommerce Copyright {gmt_date format="%Y"} {gmt_date format="%Y-%m-%dT%H:%i:%s%Q"} http://www.magentocommerce.com/bug-tracking/issue?issue=2828 Posted: 2008-08-19 11:42:03
Category: Orders
Version: 1.1.3
Priority: urgent
Status: closed
Reported By: sherrie

If you go into an open order and then click ?Ship? it takes you to the page but when you try to Add Tracking Number it gives the following error message:

this.template has no properties
add()109 (line 481)
onclick(click clientX=0, clientY=0)109 (line 1)
[Break on this error] new Insertion.Bottom($('track_row_container'), this.template.evaluate(da...

It?s actually missing an entire row of information which I?m assuming is where the error is coming from. The last box it shows is Shipping Information with the Add Tracking Number button.

See http://www.magentocommerce.com/boards/viewthread/15299/ for reference

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]]> #1 / Comment by Magento Team

Hello sherrie,

We are unable to reproduce your issue, please specify more details.

Thank you.]]> #2 / Comment by sherrie

I did a fresh install of 1.0.19870.4, connected it to my database, and then upgraded to 1.1.3. When I did so, everything worked fine except part of the page is missing when you go to Sales > Orders, click on an order, and then click the SHIP button. The whole page does not load making it impossible to send shipping notifications or mark orders as shipped. This is a pretty BIG defect. I even went in Magento Connect and told it to reinstall the admin core files. The error is still there. I would appreciate at least any direction as to where to find the offending file.]]> #3 / Comment by arecuk

I have the same problem ... see forum http://www.magentocommerce.com/boards/viewthread/15299/]]> #4 / Comment by Magento Team

This issue was fixed and the changes will be available in 1.1.5]]> #5 / Comment by sherrie

Alright, thanks for the update - hope 1.1.4 comes out soon!]]> #6 / Comment by Magento Team

Hello sherrie, This issue was fixed. Please check the latest Magento release at http://www.magentocommerce.com/download/ Thank you.]]> #7 / Comment by sherrie

It is still not working in 1.1.4 - should it be in 1.1.5 as mentioned above?]]> #8 / Comment by Albert van der Veen

Same problem here on 1.1.4, so issue is not fixed in this version? Hope you can clarify this! Thanks.]]> #9 / Comment by sherrie

Albert, it is on the roadmap as resolved in 1.1.5: http://www.magentocommerce.com/roadmap/release/1.1.5]]>