Magento Issue Tracking http://www.magentocommerce.com/bug-tracking/ en MagentoCommerce Copyright {gmt_date format="%Y"} {gmt_date format="%Y-%m-%dT%H:%i:%s%Q"} View Issue #28679 / Order Status is Suspected Fraud after payment is confirmed by Paypal http://www.magentocommerce.com/bug-tracking/issue?issue=14685 Posted: 2013-01-29 07:58:20
Category: Orders
Version: 1.5.1.0
Priority: urgent
Status: new
Reported By: newfangle

Hi there!

I'm having a problem in one of my orders: the client made an order, Paypal captured it and the value is in my Paypal balance, but the Order Status is "Suspected Fraud".
I've checked the forums and one reported issue was that when this happened, in many cases, Magento and Paypal amounts didn't match, but the fact is that this doesn't happened, the amounts are the same.
Is there any way to solve this issue? Can it really be a fraud if in my Paypal account the payment is confirmed?

Waiting your feedback as soon as possible.

Regards
Ramiro Martins
info@newfangleclothing.com

Browser: Google Chrome
Operating system: Mac OS

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