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I’m about to launch my store, but i first need to edit the transactional emails. When i go to system > transactional emails, i only get to see the “Send product to a friend” template, nothing else. I’ve reset the filter, searched etc. but it doesn’t find any other records. Is this a bug?
You’ll have to add the emails yourself. Click on the Add New Template button in the Transactional Emails page in the Admin and it will display a drop-down menu with a list of all email templates. Select the one you want and click on Load Template.
Create your own template and Save. Then in the System/Configuration, you’ll have to specify which email templates to use for each action. Browse through all the links under System Configuration and select the email templates for each action.