Posting in the Magento forums has been disabled pending the implementation of a new and improved forum solution which should better serve the community.

For new questions please post at magento.stackexchange.com, the community-run support site for the Magento community. We will be providing updates on the new forum solution soon. For questions or concerns please email community@magento.com.

Magento Forum

Tax
 
alkarim
Guru
 
Total Posts:  368
Joined:  2008-04-10
 

tax is not working at checkout as guest . Is there any solution ?

 
Magento Community Magento Community
Magento Community
Magento Community
 
alkarim
Guru
 
Total Posts:  368
Joined:  2008-04-10
 

hello ?

 
Magento Community Magento Community
Magento Community
Magento Community
 
alkarim
Guru
 
Total Posts:  368
Joined:  2008-04-10
 

anybody home?

 
Magento Community Magento Community
Magento Community
Magento Community
 
salsasepp
Member
 
Avatar
Total Posts:  32
Joined:  2008-03-21
Saarlouis, Germany
 

Please specify more exactly the nature of your problem. What is the actual behaviour, what did you expect to happen, and what are your tax-related settings in Sales and the individual product you tested for checkout. Using which magento version?

Thank you,
Stefan.

 
Magento Community Magento Community
Magento Community
Magento Community
 
alkarim
Guru
 
Total Posts:  368
Joined:  2008-04-10
 

magento version 1.0.19870.1,

at administrator => Sales -> Tax -> Manage Tax Rates , I add tax to Ohio State, US.

I use register option to checkout and I get taxed, but when I use guess at checkout the tax is gone…

and I need the tax is ON when I use checkout as guess

 
Magento Community Magento Community
Magento Community
Magento Community
 
salsasepp
Member
 
Avatar
Total Posts:  32
Joined:  2008-03-21
Saarlouis, Germany
 

Could you please check your customer groups?
Go to Customers >> Customer groups. By default, there is a NOT LOGGED IN group. Is it assigned to the same customer tax class as the General group?

This is described best here
http://www.magentocommerce.com/wiki/welcome_to_the_magento_user_s_guide/chapter_6#creating_customer_groups
and here
http://www.magentocommerce.com/wiki/welcome_to_the_magento_user_s_guide/chapter_4#taxes

Does this help?

 
Magento Community Magento Community
Magento Community
Magento Community
 
alkarim
Guru
 
Total Posts:  368
Joined:  2008-04-10
 

HI, I don’t have any idea why this time when I checkout as guess, the tax is included. really confusing

 
Magento Community Magento Community
Magento Community
Magento Community
 
salsasepp
Member
 
Avatar
Total Posts:  32
Joined:  2008-03-21
Saarlouis, Germany
 

Hm. Did you change anything? Maybe put a different product into your cart (different product tax class)?

 
Magento Community Magento Community
Magento Community
Magento Community
 
alkarim
Guru
 
Total Posts:  368
Joined:  2008-04-10
 

no, i didn’t change anything. when I re-install magento, I get the tax run properly....

thanks FYA @salsasepp

 
Magento Community Magento Community
Magento Community
Magento Community
 
e
Jr. Member
 
Total Posts:  8
Joined:  2008-05-18
 

Hey guys, i’m just wondering where do you set the tax rates? I can’t find it anywhere? I just need to add 10% tax on all my products.

 
Magento Community Magento Community
Magento Community
Magento Community
 
alkarim
Guru
 
Total Posts:  368
Joined:  2008-04-10
 

hi @e, go to administrator ,

Sales -> Tax -> Manage Tax Rates

 
Magento Community Magento Community
Magento Community
Magento Community
 
WebShopApps
Guru
 
Avatar
Total Posts:  460
Joined:  2008-05-30
London, UK
 

I get this problem, but hasnt magically disappeared for me.

Using version 1.0.19870.1.

What I find is that when not logged in if I add to cart then the cart page doesnt show the tax.  But it is showed if I repeat process but have logged in.

I also find that when I go through checkout as guest at the end the tax is shown, and if I dont checkout but then click on “My Cart” the tax is still shown.

I’ve checked my settings and NOT LOGGED IN is in correct group for being taxed.

Any help appreciated.

 
Magento Community Magento Community
Magento Community
Magento Community
 
WebShopApps
Guru
 
Avatar
Total Posts:  460
Joined:  2008-05-30
London, UK
 

Ok, I sussed this out after digging around in the code.

Seems that the tax calculation is all based on the address.  And a guest doesn’t have an address to start with, so no tax can be calculated.

I changed the “Tax based on” tab to be “shipping origin” rather than “shipping address” and all then works okay.

I then get into problems with how to stop VAT being applied when selling abroad, but I’ll worry about that separately.

 
Magento Community Magento Community
Magento Community
Magento Community
Magento Community
Magento Community
Back to top