Posting in the Magento forums has been disabled pending the implementation of a new and improved forum solution which should better serve the community.
For new questions please post at magento.stackexchange.com, the community-run support site for the Magento community. We will be providing updates on the new forum solution soon. For questions or concerns please email firstname.lastname@example.org.
Does Magento have an app for bug/issue tracking during site testing?
My organization will be launching a new Magento-based site, but first we need to do user testing. Our user base is a group of retailers who sell our product, so they are not employees of our company. Does Magento have an app or tool that I can use to help with issue/bug tracking during website user testing?
Magento is strictly eCommerce system and does not provide any issue/bug tracking functionality so you would need separate bug tracking system to accomplish tests. Have a look at Jira + Jira Capture - it is quite easy to use even for non technically-literate users. You can also check if Basecamp would be sufficient for simple tests. It’s not actually a bug tracking software but is even easier to use than Jira.