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Unknown Missing Files delay Website loading
 
ptjedi
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Hi there,

I don’t know what is happening but in my Magento instalation everything seems slower evertime I try to access the front end. It simply takes an eternity to load. I followed the advice of my server manager on looking into my server’s error log and I go the following:

[Wed May 21 15:12:40 2008] [error] [client 66.249.67.17] File does not exist: /home/rodas/public_html/404.shtml
[Wed May 21 15
:12:40 2008] [error] [client 66.249.67.17] File does not exist: /home/rodas/public_html/catalog/category/view/color/14/mode/grid/price/3,10/cat/8/material_hard/5/id/4/
[Wed May 21 15:11:26 2008] [error] [client 66.249.67.17] File does not exist: /home/rodas/public_html/404.shtml
[Wed May 21 15
:11:26 2008] [error] [client 66.249.67.17] File does not exist: /home/rodas/public_html/catalog/category/view/order/position/dir/asc/mode/list/price/4,10/color/2/material_hard/5/cat/8/id/4/
[Wed May 21 15:04:56 2008] [error] [client 66.249.67.17] File does not exist: /home/rodas/public_html/404.shtml
[Wed May 21 15
:04:56 2008] [error] [client 66.249.67.17] File does not exist: /home/rodas/public_html/catalog/category/view/mode/grid/order/position/dir/desc/price/3,10/color/2/material_hard/5/cat/8/id/4/
[Wed May 21 14:58:27 2008] [error] [client 66.249.67.17] File does not exist: /home/rodas/public_html/404.shtml
[Wed May 21 14
:58:27 2008] [error] [client 66.249.67.17] File does not exist: /home/rodas/public_html/catalog/category/view/order/position/dir/asc/mode/grid/price/4,10/material_hard/5/color/2/id/4/
[Wed May 21 14:57:11 2008] [error] [client 66.249.67.17] File does not exist: /home/rodas/public_html/404.shtml
[Wed May 21 14
:57:11 2008] [error] [client 66.249.67.17] File does not exist: /home/rodas/public_html/catalog/category/view/mode/list/order/position/dir/asc/cat/8/price/4,10/color/2/material_hard/5/id/4/
[Wed May 21 14:51:58 2008] [error] [client 66.249.67.17] File does not exist: /home/rodas/public_html/404.shtml
[Wed May 21 14
:51:58 2008] [error] [client 66.249.67.17] File does not exist: /home/rodas/public_html/catalog/category/view/mode/list/material_hard/7/price/3,10/order/position/dir/desc/color/2/id/4/
[Wed May 21 14:49:20 2008] [error] [client 66.249.67.17] File does not exist: /home/rodas/public_html/404.shtml
[Wed May 21 14
:49:20 2008] [error] [client 66.249.67.17] File does not exist: /home/rodas/public_html/catalog/category/view/order/position/dir/asc/cat/8/mode/list/price/3,10/color/2/material_hard/5/id/4/
[Wed May 21 14:48:03 2008] [error] [client 66.249.67.17] File does not exist: /home/rodas/public_html/404.shtml
[Wed May 21 14
:48:03 2008] [error] [client 66.249.67.17] File does not exist: /home/rodas/public_html/catalog/category/view/color/14/mode/grid/price/4,10/material_hard/5/cat/8/id/4/
[Wed May 21 14:46:46 2008] [error] [client 66.249.67.17] File does not exist: /home/rodas/public_html/404.shtml
[Wed May 21 14
:46:46 2008] [error] [client 66.249.67.17] File does not exist: /home/rodas/public_html/catalog/category/view/price/3,10/order/position/dir/asc/color/14/material_hard/5/cat/8/id/4/
[Wed May 21 14:41:51 2008] [error] [client 74.6.18.216] File does not exist: /home/rodas/public_html/404.shtml

And so on, and so on… So, it is trying to load something that does not exist and therefore delaying the loading of the page (it only loads when these requests reach timeout”.

The website is at 4x4rodas.com

Thanks for any help!

 
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ptjedi
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Anyone knows what can be done to avoid this? This happened overnight so I can’t seem to figure what went wrong since most usage we have been given to the site is by adding products and editing attributes…

 
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ptjedi
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I just updated Magento to lastest version but the same problem remains.

 
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ODB
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How much memory is allocated in your php.ini? Not having enough caused a raft of weird errors on my site (I think 64mb is recommended, 32mb minimum).

 
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ptjedi
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I will question my host about it and will tell you soon.
Thanks for answering!

 
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aikaterine
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I think you can check that in a phpinfo file instead of waiting for your host.

Make a new file called phpinfo.php and put this code in it

<?php phpinfo(); ?>

Upload the file to your root directory and call it from within a web browser. You should get a page that displays your php configuration. Look for a line that read ‘memory_limit’. That should tell you what the memory limit is.

 
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ptjedi
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Thanks. Here’s the link: http://www.4x4rodas.com/phpinfo.php5

It seems I have got 32MB…

 
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ODB
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Take the file off the server, or at least rename it, it can be used to facilitate a hack!

Ask if you can be upped to 64mb.

 
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ptjedi
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Done and done.

 
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