Magento

dvreeke - 05 February 2011 01:53 PM

Found the solution to this problem.

- First try to correct the \’hideit\’ code in the form.phtml and IndexController.php files (see previous posts).
- Adjust the backoffice settings to use the right template and settings (see previous posts).
- Try to upload all the default email templates as mentioned in previous posts.

Still not working? Don\’t worry, it is probably your Template.php file in code/core/magento/core/model/email/template.php

Update this file (or the one in your local-dir) and everything probably works fine!

Not working still in 1.4.0.1

Weird,
I got this to work initially, but for some reason this does not work in 1.6.2.0 anymore.

I also had the SMTP Pro plugin installed, but removed it again. It seems that al the changes that I do in IndexController.php have no effect at all. Like it isn’t even used....

Any idea?

Cache is cleared of course

Dear Everyone,
I check with my FTP and it show me the following folder: app/design/frontend/base/default/template.
My version is 1.6.2.0
Of course, without the Contact folder.
I upload the pdf file. Any one have any suggestions please advise.
My site is Halongbayprivatecruises.com

cPanel File Manager v31.pdf  (File Size: 107KB - Downloads: 106)

I am having same issue with the contact form.
I am using CE 1.6.1 and have looked in all previous fixes and none has helped me.
Can anybody PLEASE help me?
Many thanks
Joao

Try Mart2web is the best ecommerce software solutions.

Important: Do NOT change the name and email fields!!! Thees are required. Otherwise you will get this message: “Unable to submit your request. Please, try again later” when submitting the contact form.

Src: http://www.magentocommerce.com/wiki/4_-_themes_and_template_customization/contacts/add_fields_to_contact_form

hi i m using 1.6.2.0 version of magento and tried ur given solution but not working....help me out..Thanks in Advance USING DEFAULT THEME

Hi Guys..

One reason for this error is email sending is failed.
Verify email is sending or not.
To confirm you can commented out below code , just for test.
Line No: 66

Hi,

i am facing an issue, when i submit the contact form in magento 1.6.1.0 it gives the following error :

“Unable to submit your request. Please, try again later”
I have added the following into the code into the contact form.

/app/design/frontend/base/default/template/contacts/form.phtml

<input type=”text” name=”hideit” id=”hideit” value=”” style=”display:none !important;” />

also set the send email from the system -> general - > contacts-> send emails.

i still facing the same issues.

Please reply whats the issue…

Thanks
Jagi yadav

Click thumbnail to see full-size image

Most of the answers to this question involve responses that involve hacks. As we want our site to be easily upgradable, we attempt to stay away from hacks. The answer for us on version 1.6.2 was to remove the second email address from the email address field in configuration for the “contact us” details and error went away.

I have the same problem with ver 1.6.1.0. Can you explain the solution ? What is the second email?

I have another magento instance in the same server. It is working fine.

Do You all having smtp server configured for this.
If you are running your application on locahost you need a SMTP server configured.

Still facing problem then reply me.
Thanks