I would like to request âRecover Abandoned Cartsâ
1). Customer visits the site and registers for an account.
2). Customer then places some products/items into his Shopping Cart
3). Customer goes through the checkout steps but at the final confirmation or any checkout page, the customer decides to close the site or not to place the order.
Now when this happens, I get a notification that there is some Carts for Recovery. I go to the page and see which ones. If I want to see, lets say, the carts which were abandoned during the Past 60 days. I select the option and I get those carts details with the name of the customer and the products which are added into his cart along with the prices etc.
Now there is a option to send an email to all of those who abondaned their Shopping carts, with the following wordings
Thank you for stopping by Domain and considering us for your purchase. We noticed that during a visit to our store you placed the following item(s) in your shopping cart, but did not complete the transaction.
Shopping Cart Contents:
1 x Product 1 (http://www.domain.com/products_id=88)
1 x Product 2 (http://www.domain.com/products_id=100)
We are always interested in knowing what happened and if there was a reason that you decided not to purchase at this time. If you could be so kind as to let us know if you had any issues or concerns, we would appreciate it. We are asking for feedback from you and others as to how we can help make your experience at Arabian Bazaar better.
If you believe you completed your purchase and are wondering why it was not delivered, this email is an indication that your order was NOT completed, and that you have NOT been charged! Please return to the store in order to complete your order.
Our apologies if you already completed your purchase, we try not to send these messages in those cases, but sometimes it is hard for us to tell depending on individual circumstances.
Again, thank you for your time and consideration in helping us improve our website.
This is an excellent way of recovering abandoned carts, I have recovered a lot of abandoned carts in this manner.