Magento

onyxrev - 20 May 2008 08:12 PM

I figured it out.  When the cache is off I get the blank page issue.  It works when it’s on.  Something to look into for the dev team?

You are brilliant.  This kept happening to me as well.  It was so frustrating, but turning the cache back on totally worked!  THANK YOU!!!

Nothing you guys recommended worked for me.  Anyone else have an suggestions?

Fresh Install of Full Release on live server
Every page works fine except /checkout/onepage/?___SID=U
Rewrites on
Cache on
Error Logs normal

After hours of research, I answered my own problem.  Anyone who’s problem was not fixed by this post, read this post: http://www.magentocommerce.com/boards/viewthread/19798/

If you need help, just pm me.

I got the same blank onepage checkout problem but just for logged in users ! Works fine if my customers want to check out as guest.
How can I solve this problem ? I am using the latest build of magento.
Thanks in advance,
Justine

EDIT : Once I refresh cache the checkout page works (not always) as logged in user , but it doesn’t work properly.
I attached a screenshot to this posting.

Click thumbnail to see full-size image

I managed to fix it by setting values in the php.ini file

dxt123 , how you fix this problem ? , thanks

Hello Guys,

The checkout is not any Javascript or Magento issue. Please do the following changes in your php.ini and restart the apache server.

memory_limit = 64M
max_execution_time = 18000
magic_quotes_gpc = off
extension=mcrypt.so

Your issue will be resolved. I did it and it works.

Thanks,
William

I’m having the same problem :-(

I’ve edited php.ini and restarted apache, enabled cache and nothing works.

I only have the problem with paypal standard checkout, other methods are ok however I do sometimes get the undefinied popup box on the checkout when trying to submit an order.

If you’ve tried all the steps above and your checkout page is still not working, you could also check your configuration to make sure the checkout module is enabled.

It’s in Config > Advanced

Screenshot: http://img.skitch.com/20100308-cyjwu8jwu36pk6jxkrbi1d2hjq.png

In Magento ver. 1.4.0.1 i had problem with Phoenix_CashOnDelivery extension.
You should copy Phoenix_CashOnDelivery template from default/default to base/default template folder.
I guess for some other(older) extensions this could work.

samesame

I have not made any changes to theme, but I have the same problem with v. 1.4.1.1, which I just installed this week for the first time.  Also, my cart page is blank!  In configuration menu I disabled onepage checkout, then the checkout link disappeared, so I enabled it again. I have looked all over the net and in all the config menu choices, but I am stumped.  Any suggestions?

onyxrev - 20 May 2008 08:12 PM

I figured it out.  When the cache is off I get the blank page issue.  It works when it’s on.  Something to look into for the dev team?

Awesome!… I’m reading this post 3 years later (July, 2011) and enabling only the “Configuration Cache” in Magento Admin Panel > System > Cache Management worked perfectly for me on Magento 1.5.1.0 Absolutely Great!  Thank you onyxrev!

onyxrev - 20 May 2008 08:12 PM

I figured it out.  When the cache is off I get the blank page issue.  It works when it’s on.  Something to look into for the dev team?

Sorry, duplicate post, had to edit cause can’t delete.

onyxrev - 20 May 2008 08:12 PM

I figured it out.  When the cache is off I get the blank page issue.  It works when it’s on.  Something to look into for the dev team?

Sorry, duplicate post, had to edit cause can’t delete.