Posting in the Magento forums has been disabled pending the implementation of a new and improved forum solution which should better serve the community.

For new questions please post at magento.stackexchange.com, the community-run support site for the Magento community. We will be providing updates on the new forum solution soon. For questions or concerns please email community@magento.com.

Magento Forum

Page 2 of 3
Checkout just blank page…
 
greenestmarketing
Jr. Member
 
Total Posts:  3
Joined:  2008-09-23
 
onyxrev - 20 May 2008 07:12 PM

I figured it out.  When the cache is off I get the blank page issue.  It works when it’s on.  Something to look into for the dev team?

You are brilliant.  This kept happening to me as well.  It was so frustrating, but turning the cache back on totally worked!  THANK YOU!!!

 
Magento Community Magento Community
Magento Community
Magento Community
 
picxelplay
Jr. Member
 
Avatar
Total Posts:  13
Joined:  2009-03-10
Phoenix, Arizona
 

Nothing you guys recommended worked for me.  Anyone else have an suggestions?

Fresh Install of Full Release on live server
Every page works fine except /checkout/onepage/?___SID=U
Rewrites on
Cache on
Error Logs normal

 
Magento Community Magento Community
Magento Community
Magento Community
 
picxelplay
Jr. Member
 
Avatar
Total Posts:  13
Joined:  2009-03-10
Phoenix, Arizona
 

After hours of research, I answered my own problem.  Anyone who’s problem was not fixed by this post, read this post: http://www.magentocommerce.com/boards/viewthread/19798/

If you need help, just pm me.

 
Magento Community Magento Community
Magento Community
Magento Community
 
Nickyfashion
Sr. Member
 
Avatar
Total Posts:  116
Joined:  2009-08-19
Bangkok/Miami
 

I got the same blank onepage checkout problem but just for logged in users ! Works fine if my customers want to check out as guest.
How can I solve this problem ? I am using the latest build of magento.
Thanks in advance,
Justine

EDIT : Once I refresh cache the checkout page works (not always) as logged in user , but it doesn’t work properly.
I attached a screenshot to this posting.

Image Attachments
error.jpg
 
Magento Community Magento Community
Magento Community
Magento Community
 
Nickyfashion
Sr. Member
 
Avatar
Total Posts:  116
Joined:  2009-08-19
Bangkok/Miami
 

I managed to fix it by setting values in the php.ini file

 
Magento Community Magento Community
Magento Community
Magento Community
 
pixonit
Jr. Member
 
Total Posts:  2
Joined:  2009-06-02
 

dxt123 , how you fix this problem ? , thanks

 
Magento Community Magento Community
Magento Community
Magento Community
 
William HTMLUPDATES
Jr. Member
 
Total Posts:  1
Joined:  2009-10-26
 

Hello Guys,

The checkout is not any Javascript or Magento issue. Please do the following changes in your php.ini and restart the apache server.

memory_limit = 64M
max_execution_time = 18000
magic_quotes_gpc = off
extension=mcrypt.so

Your issue will be resolved. I did it and it works.

Thanks,
William

 
Magento Community Magento Community
Magento Community
Magento Community
 
ANDY-UK
Jr. Member
 
Total Posts:  29
Joined:  2009-04-28
 

I’m having the same problem :-(

I’ve edited php.ini and restarted apache, enabled cache and nothing works.

I only have the problem with paypal standard checkout, other methods are ok however I do sometimes get the undefinied popup box on the checkout when trying to submit an order.

 
Magento Community Magento Community
Magento Community
Magento Community
 
Mike Metcalf
Jr. Member
 
Avatar
Total Posts:  3
Joined:  2010-03-08
 

If you’ve tried all the steps above and your checkout page is still not working, you could also check your configuration to make sure the checkout module is enabled.

It’s in Config > Advanced

Screenshot: http://img.skitch.com/20100308-cyjwu8jwu36pk6jxkrbi1d2hjq.png

 
Magento Community Magento Community
Magento Community
Magento Community
 
Marko Sanković
Jr. Member
 
Total Posts:  2
Joined:  2009-05-15
 

In Magento ver. 1.4.0.1 i had problem with Phoenix_CashOnDelivery extension.
You should copy Phoenix_CashOnDelivery template from default/default to base/default template folder.
I guess for some other(older) extensions this could work.

 
Magento Community Magento Community
Magento Community
Magento Community
 
headkit
Jr. Member
 
Total Posts:  15
Joined:  2009-02-17
 

samesame

 
Magento Community Magento Community
Magento Community
Magento Community
 
GotWickDotCom
Jr. Member
 
Total Posts:  1
Joined:  2010-09-01
 

I have not made any changes to theme, but I have the same problem with v. 1.4.1.1, which I just installed this week for the first time.  Also, my cart page is blank!  In configuration menu I disabled onepage checkout, then the checkout link disappeared, so I enabled it again. I have looked all over the net and in all the config menu choices, but I am stumped.  Any suggestions?

 
Magento Community Magento Community
Magento Community
Magento Community
 
PureEffect
Jr. Member
 
Total Posts:  11
Joined:  2011-07-18
 
onyxrev - 20 May 2008 07:12 PM

I figured it out.  When the cache is off I get the blank page issue.  It works when it’s on.  Something to look into for the dev team?

Awesome!… I’m reading this post 3 years later (July, 2011) and enabling only the “Configuration Cache” in Magento Admin Panel > System > Cache Management worked perfectly for me on Magento 1.5.1.0 Absolutely Great!  Thank you onyxrev!

 
Magento Community Magento Community
Magento Community
Magento Community
 
PureEffect
Jr. Member
 
Total Posts:  11
Joined:  2011-07-18
 
onyxrev - 20 May 2008 07:12 PM

I figured it out.  When the cache is off I get the blank page issue.  It works when it’s on.  Something to look into for the dev team?

Sorry, duplicate post, had to edit cause can’t delete.

 
Magento Community Magento Community
Magento Community
Magento Community
 
PureEffect
Jr. Member
 
Total Posts:  11
Joined:  2011-07-18
 
onyxrev - 20 May 2008 07:12 PM

I figured it out.  When the cache is off I get the blank page issue.  It works when it’s on.  Something to look into for the dev team?

Sorry, duplicate post, had to edit cause can’t delete.

 
Magento Community Magento Community
Magento Community
Magento Community
Magento Community
Magento Community
Back to top
Page 2 of 3