Posting in the Magento forums has been disabled pending the implementation of a new and improved forum solution which should better serve the community.

For new questions please post at magento.stackexchange.com, the community-run support site for the Magento community. We will be providing updates on the new forum solution soon. For questions or concerns please email community@magento.com.

Magento Forum

Page 2 of 2
Magento Instalation
 
chiefair
Mentor
 
Avatar
Total Posts:  1848
Joined:  2009-06-04
 

@lideys

I was able to access your website, so I’m guessing you got this figured out. If not, the next thing is to get hold of the person who runs your web server and have them trace down the permissions problem. They can use several tools to find out what the ownership and permissions on the files are and match them to the apache/php process user/group requirements so that your cache can be accessed.

 
Magento Community Magento Community
Magento Community
Magento Community
 
lideys
Jr. Member
 
Total Posts:  18
Joined:  2010-01-19
 

@chiefair

Hi…

Apparently my website works normaly on the frontend, but some pages appear the same error.
The error occurs basically when I try to access menus on the backend, like: Catalog >> Manage Products.
But I can enter normally in backend, but my access are blocked by the error in some pages.

I want to Reset my folders permissions, but I have some doubts, for example:
When I use the command (bellow), where I put the correct folders to change permissions:

find . -type f -exec chmod 644 {} \;
find . -type d -exec chmod 755 {} \;
chmod 550 pear

I really don’t know how to use this command. How I need to complete the sentence to make it works correctly. Understand? Could you help me in this case?

 
Magento Community Magento Community
Magento Community
Magento Community
 
lideys
Jr. Member
 
Total Posts:  18
Joined:  2010-01-19
 

@chiefair

I did waht you reccomend me (see bellow), but the problem persist.

cd /var/www/vhosts/pet2you.com.br/httpdocs/
find . -type f -exec chmod 644 {} \;
find . -type d -exec chmod 755 {} \;
chmod o+w var var/.htaccess includes includes/config.php app/etc
chmod 550 pear
chmod -R o+w media
service httpd restart
exit

Do you have another idea?

 
Magento Community Magento Community
Magento Community
Magento Community
 
Advmedia
Jr. Member
 
Total Posts:  20
Joined:  2010-09-08
 

I had the same error then you, and my solution was to 777 my /tmp folder.

 
Magento Community Magento Community
Magento Community
Magento Community
 
team1
Jr. Member
 
Total Posts:  9
Joined:  2011-05-19
 
Advmedia - 19 January 2011 02:54 AM

I had the same error then you, and my solution was to 777 my /tmp folder.

thanks this solved the issue for me in version 1.5+

 
Magento Community Magento Community
Magento Community
Magento Community
 
chapagain
Sr. Member
 
Avatar
Total Posts:  202
Joined:  2009-07-19
 
Advmedia - 19 January 2011 02:54 AM

I had the same error then you, and my solution was to 777 my /tmp folder.

Thanks. This solves the issue.

In your Magento directory.. there is a folder named ’tmp‘. Change its permission to 777. This should solve the issue.

Go to your magento installation directory and do:-

chmod -R 777 tmp
 
Magento Community Magento Community
Magento Community
Magento Community
 
flynnsbr
Jr. Member
 
Total Posts:  1
Joined:  2012-11-23
 

Check the user of apache to your server, in my case is apache and group apache so run the command

chown apache:apache /root-for-magento-website -R

It has worked for me!

 
Magento Community Magento Community
Magento Community
Magento Community
 
Technoduce
Jr. Member
 
Total Posts:  19
Joined:  2012-10-15
 

I too have the same problem. Thanks for the info.

 
Magento Community Magento Community
Magento Community
Magento Community
 
xubi
Jr. Member
 
Total Posts:  3
Joined:  2013-07-29
 
Advmedia - 19 January 2011 02:54 AM

I had the same error then you, and my solution was to 777 my /tmp folder.

Thanks, It good for me!

 
Magento Community Magento Community
Magento Community
Magento Community
Magento Community
Magento Community
Back to top
Page 2 of 2