Magento

Hi,

I’ve seen this problem mentioned in the forums several times but no one has actually said what it means and why it’s failing.  I’m not the only one having this issue, can someone please shed some light on it for the magento community?

I’ve had no problems installing Magento locally, but when I tried to install it on the webhost I get this error after the installation and when clicking the button to go to the frontend:

Note: I’ve removed my domain name which is where “...” appears below.

There has been an error processing your request.

Notice: iconv_substr() [function.iconv-substr]: Wrong charset, conversion from `ISO-8859-1’ to `UCS-4LE’ is not allowed in /var/www/sites/.../site/app/code/core/Mage/Log/Model/Mysql4/Visitor.php on line 99
Trace:
#0 [internal function]: mageCoreErrorHandler(8, ‘iconv_substr() ...’, ‘/var/www/sites/...’, 99, Array)
#1 /var/www/sites/.../site/app/code/core/Mage/Log/Model/Mysql4/Visitor.php(99): iconv_substr(’’, 0, 250)
#2 /var/www/sites/.../site/app/code/core/Mage/Log/Model/Mysql4/Visitor.php(73): Mage_Log_Model_Mysql4_Visitor->_saveVisitorInfo(Object(Mage_Log_Model_Visitor))
#3 /var/www/sites/.../site/app/code/core/Mage/Core/Model/Mysql4/Abstract.php(347): Mage_Log_Model_Mysql4_Visitor->_afterSave(Object(Mage_Log_Model_Visitor))
#4 /var/www/sites/.../site/app/code/core/Mage/Core/Model/Abstract.php(235): Mage_Core_Model_Mysql4_Abstract->save(Object(Mage_Log_Model_Visitor))
#5 /var/www/sites/.../site/app/code/core/Mage/Log/Model/Visitor.php(136): Mage_Core_Model_Abstract->save()
#6 /var/www/sites/.../site/app/code/core/Mage/Core/Model/App.php(1032): Mage_Log_Model_Visitor->initByRequest(Object(Varien_Event_Observer))
#7 /var/www/sites/.../site/app/Mage.php(278): Mage_Core_Model_App->dispatchEvent(’controller_acti...’, Array)
#8 /var/www/sites/.../site/app/code/core/Mage/Core/Controller/Varien/Action.php(377): Mage::dispatchEvent(’controller_acti...’, Array)
#9 /var/www/sites/.../site/app/code/core/Mage/Core/Controller/Front/Action.php(40): Mage_Core_Controller_Varien_Action->preDispatch()
#10 /var/www/sites/.../site/app/code/core/Mage/Core/Controller/Varien/Action.php(335): Mage_Core_Controller_Front_Action->preDispatch()
#11 /var/www/sites/.../site/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(159): Mage_Core_Controller_Varien_Action->dispatch(’index’)
#12 /var/www/sites/.../site/app/code/core/Mage/Core/Controller/Varien/Front.php(146): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))
#13 /var/www/sites/.../site/app/Mage.php(427): Mage_Core_Controller_Varien_Front->dispatch()
#14 /var/www/sites/.../site/index.php(40): Mage::run()
#15 {main}

What does it mean?  how do I fix it?

Attached a copy of phpinfo output in case it’s relavent.
I also don’t have access to php.ini.

phpinfo.php.htm  (File Size: 579KB - Downloads: 10)

I’ve just tried editing the default .htaccess file

I’ve attempted changing this

AddDefaultCharset off
#AddDefaultCharset UTF-8

to this:

#AddDefaultCharset off
AddDefaultCharset UTF-8

But still with no luck.  How did others solve this problem?  I need urgent help please.

Hi!

Got the same Problem.
Found an other thread about the same Problem:
CLICK

Putting these lines at the top of your index.php file solved it for me