(I’ve scanned the forum and the wiki/knowledge base and haven’t been able to find this question answered elsewhere; my apologies if I overlooked it.)
For some reason, both the default template and my new template based on a copy of the default are using “2columns-right.phtml” as the root template despite page.xml defining “3columns.phtml” (the default selection) as the root, thus:
<block type="page/html" name="root" output="toHtml" template="page/3columns.phtml">
Despite this, my store insists on using 2columns-right.phtml instead, as Template Path Hints confirms, displaying this:
This is a brand-new installation of version 1.9870 with no modifications and no products yet added (I haven’t included the sample products).
I’ve tried changing the root block template to other phtml layouts and Magento refuses to change from the “2columns-right.phtml” template it’s chosen. There is no reference in page.xml to the 2columns-right file. I wondered if there was a layout update action command somewhere else that was overriding the default template, but I haven’t been able to find it.
I’m new to Magento, and only just getting the hang of its approach to themes, so there may be a very obvious answer to this issue. But if so, I haven’t yet found it. Any help would be very much appreciated.