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trying to to purchase enterprise edition
 
ciriglezglez
Member
 
Total Posts:  40
Joined:  2009-11-18
 

Hello, everybody

I tried to purchase enterprise edition last monday, by sending a message through http://www.magentocommerce.com/company/contact-us, but I have no answer today (thusday). Am I doing something wrong?. Am I missing some steps?

Thanks in advance

 
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imwy2cool
Sr. Member
 
Total Posts:  164
Joined:  2009-05-07
 

Yeah it took them a couple of days to get back to me. It’s like they are too good to talk to you. When I asked questions about financing options or monthly payments the rep I spoke with acted like I was a lowlife. It seemed that just because I was exploring my options and asking questions about the costs I wasn’t worth dealing with. I WANTED him to sell me on it. I’m now going to hire out anything that I can’t do myself and spend extra on a killer server setup every month. Thanks Magento for a great product, but you’re going to kill it if you never respond to the community that built this and treat would be customers with contempt.

I hope you have better luck getting some help than I did.

 
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