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bug in Account (logged in) - billing /shipping addresses
 
martin3
Member
 
Total Posts:  35
Joined:  2011-03-29
 

More than 3 years are past since someone pointed out this issue and nothing has changed! That’s annoying!

 
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Gimbo
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Total Posts:  49
Joined:  2009-06-20
 

How come no one has solved this issue, i guess there are alot of us suffering from this, i’m thinking of changing platform cuz of this. My returning customers cant even order anything! Their shipping address disapears when choosing payment option

 
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gfxguru
Sr. Member
 
Total Posts:  186
Joined:  2008-11-20
 
martin3 - 14 November 2011 12:07 AM

More than 3 years are past since someone pointed out this issue and nothing has changed! That’s annoying!

That’s a little more than annoying for me.

 
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yrcrz
Jr. Member
 
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Total Posts:  4
Joined:  2011-10-29
 

Yep, it would be really, really nice if this was resolved…

 
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neverminder
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Total Posts:  16
Joined:  2011-08-11
 

Still not resolved in the latest Magento version 1.6.2

 
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Darkthal
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Total Posts:  14
Joined:  2010-06-22
 

Same problem here. My customers are making complaints. I have Magento v1.6.2.0

 
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weybridge
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Total Posts:  5
Joined:  2012-04-12
 

not sure why no one is fixing this !!

 
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loeffel
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Total Posts:  427
Joined:  2009-02-03
 

Yes, it’s a shame this doesn’t get fixed.

However, with moens’s and BLACKBULL_316’s code, I was able to fix this for v1.5.1.0

Find my two modified files attached to this post

File Attachments
address.phtml_book.phtml.zip  (File Size: 9KB - Downloads: 266)
 
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jeeveser
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Total Posts:  37
Joined:  2012-08-01
 

Thank You loeffel.

 
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flatairbag
Jr. Member
 
Total Posts:  8
Joined:  2012-06-12
 

Frustrating issue.

I ended up editing book.phtml file to include a paragraph that educates the customer, this has really helped with customer service issues.

\"Please Note: If you want to differentiate your Shipping & Billing addresses, our system requires more than one address within your address book ... etc...\”

 
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mconstanzo
Jr. Member
 
Total Posts:  12
Joined:  2010-10-06
 

Dude!

v 1.7.0.2 and still nothing..

 
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Siggi_Schmitz
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Total Posts:  811
Joined:  2011-07-03
 

Hi there,

in the next few days, my magento extension shop will be online. I will add an bugfix - extension for this bug, for free. I will notice you in this thread when the fix is online.

 
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Clare_Alice
Jr. Member
 
Total Posts:  1
Joined:  2013-06-05
 

Hi, my client is having the same problem. I can’t describe what a headache this is to him, Shipping and Billing are crucial to them as they do deliveries themselves and can’t afford this to be confused. As a result he is having to visit every new client in person just to set up their e-Shop account so they don’t stuff up the addresses.

I can’t believe that I have been convinced about the wonders of Magento and yet this fundamental aspect, after years of discussion on this forum, is still not fixed. Is there an inbuilt fix for this yet ?

 
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lum3ll
Jr. Member
 
Total Posts:  3
Joined:  2007-09-09
 
loeffel - 06 June 2012 12:41 AM

Yes, it’s a shame this doesn’t get fixed.

However, with moens’s and BLACKBULL_316’s code, I was able to fix this for v1.5.1.0

Find my two modified files attached to this post

Splendid… great work!

Works perfectly under 1.7.0.2. Thx a lot.

 
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creativedhyani
Jr. Member
 
Total Posts:  1
Joined:  2013-01-09
 

Hey friends,

It’s magento default setting that if user have only one address then the default shipping and billing address will be same and to solve this problem you can do a trick.

in your file app/design/frontend/base/default/template/customer/address/book.phtml your can simply get the total addresses added by the user by using <?php $AddCount = count(Mage::getSingleton('customer/session')->getCustomer()->getAddresses()); ?> and if you get 1 as a result then add condition to open add new address link in change address link. Please consider following code for the same.

<?php $AddCount = count(Mage::getSingleton('customer/session')->getCustomer()->getAddresses());
if($AddCount>1)
{
?>
<p><a href="<?php echo $this->getAddressEditUrl(Mage::getSingleton('customer/session')->getCustomer()->getAddressById($_pAddsses)) ?>"><?php echo $this->__('Change Billing Address') ?></a></p>
<?php }
else {
?>
<p><a onclick="[removed]=’<?php echo $this->getAddAddressUrl() ?>’;” style="cursor:pointer;" ><?php echo $this->__('Change Billing Address') ?></a></p>

and same for change shipping address to

Hope it would be helpful… gud luck

 
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