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Can’t upload product images….

mobimob Total Posts: 42 Joined: 2008-04-11 Ignore user	Youre welcome. Hoper that you can find the reason for the failure. Best regards, Mobimob
	Posted: May 10 2008 \| top \| # 46

mobimob Total Posts: 42 Joined: 2008-04-11 Ignore user	Hi again, I now found out that when I run the system on a apche server running windows, it works fine. When Its running on apache server on LInux, it dosent work. SO it something with the Linux settings/files that should be seen too. Well, I’m not an programmer, but maybe the head programmer can find a resolvement to that great issue? Under he bug tracking, it says that is hads been resolved, but that not the case? Anyone? Where all starting to be a little desperat Best regards, Mobimob
	Posted: May 10 2008 \| top \| # 47

Jay(Nexcess) Total Posts: 3 Joined: 2008-05-15 Ignore user	Guys and Gals, From the Admin are go to System--> Configuration--> Then select web from the left menu and expand the Unsecure and Secure Sections. Make sure that in the Unsecure section the Base URL is set to http://yourdomain.com/magentofolder and in the secure section the Base URL is set to https://yourdomain.com/magentofolder Make sure “Use Secure URLs in Admin” is set to “No” Save config and logout then log back in then try to upload an image and see if that helps. It certainly helped here Signature Nexcess.Net Support
	Posted: May 15 2008 \| top \| # 48

mobimob Total Posts: 42 Joined: 2008-04-11 Ignore user	Hi, Nope that didnt helped me.. Best regards, Mobimob
	Posted: May 15 2008 \| top \| # 49

joolsr Total Posts: 90 Joined: 2008-01-16 Ignore user	@mobimob, make sure that the user that your apache works as when you’re uploading images has access to the filesystem ie /media needs to be 777, recursively setup IE in Debian/Ubuntu the apache user that you are being when uploaded images on the web backend is, probably different to the user that installed magento to start with. This certainly has tripped me up quite a bit ...
	Posted: May 16 2008 \| top \| # 50

mobimob Total Posts: 42 Joined: 2008-04-11 Ignore user	Hi, no that didnt work either. We are a lot of people who this problem,....... So I really hope this fix will come in the next release of Magento, One if the teammembers says so, so its a bug, and it is “resolved” they say. So we can only hope.... Best regards, Mobimob
	Posted: May 16 2008 \| top \| # 51

macfred Total Posts: 10 Joined: 2008-05-17 Ignore user	Hello, I’ve looked into the code of this file : “app/code/core/Mage/Adminhtml/controllers/Catalog/Product/GalleryController.php” : class Mage_Adminhtml_Catalog_Product_GalleryController extends Mage_Adminhtml_Controller_Action { public function uploadAction() { $result = array(); try { $uploader = new Varien_File_Uploader('image'); $uploader->setAllowedExtensions(array('jpg','jpeg','gif','png')); $uploader->setAllowRenameFiles(true); $uploader->setFilesDispersion(true); $result = $uploader->save( Mage::getSingleton('catalog/product_media_config')->getBaseTmpMediaPath() ); $result['url'] = Mage::getSingleton('catalog/product_media_config')->getTmpMediaUrl($result['file']); $result['file'] = $result['file'] . '.tmp'; } catch (Exception $e) { $result = array('error'=>$e->getMessage(), 'errorcode'=>$e->getCode()); } $this->getResponse()->setBody(Zend_Json::encode($result)); } protected function _isAllowed() { return Mage::getSingleton('admin/session')->isAllowed('catalog/products'); } } // Class Mage_Adminhtml_Catalog_Product_GalleryController End I’m really not good enough in LAMP to understand that bug, but I can understand where is the mistake. The “TmpMediaUrl” is not created or the “BaseTmpMediaPath” is innaccessible or unable to be created. The solution could be to directly create the file, without creating a tmp folder and a temp file… It could be good if someone is smart enough to modify this function to make it working. I hope I’m not completely wrong on my comprehensio of that problem, but I’m like all of you, I try to fix that bug Let me know if you have an idea ^^
	Posted: May 18 2008 \| top \| # 52

westlab Total Posts: 8 Joined: 2008-04-21 Ignore user	Jay(Nexcess) - 15 May 2008 09:10 AM Guys and Gals, From the Admin are go to System--> Configuration--> Then select web from the left menu and expand the Unsecure and Secure Sections. Make sure that in the Unsecure section the Base URL is set to http://yourdomain.com/magentofolder and in the secure section the Base URL is set to https://yourdomain.com/magentofolder Make sure “Use Secure URLs in Admin” is set to “No” Save config and logout then log back in then try to upload an image and see if that helps. It certainly helped here This will solve your problems! I think its very curious that no one from the Magento team has comment this because it seems to be a very common problem.
	Posted: May 21 2008 \| top \| # 53

mobimob Total Posts: 42 Joined: 2008-04-11 Ignore user	Hi there, No this didnt help me. I cant still upload any pictures to my product. I really hope that the new version release will fix this big problem. Thanks. Best regards. Mobimob
	Posted: May 22 2008 \| top \| # 54

mobimob Total Posts: 42 Joined: 2008-04-11 Ignore user	Hi all in this tread. A new update has arrived, but that dosent help us with the picture upload. I have used the instruction on this update, but that didnt help me at all. So I’m crossing my fingers and everything else, and hope that the Magento team find this bug so interesting that they fix it in the next version update. Its really anoying, not to have the upload picture feature...I cant sell anything when there sno picture and my products....?! So....can anyone from the magento team help us??? Thanks. Best regards, Mobimob
	Posted: May 23 2008 \| top \| # 55

Andrey666 Total Posts: 19 Joined: 2008-04-16 Ignore user	try magento demo store (Products - Store Demo in top left corner) if it works there for you… i have latest xp home sp3 with latest IE7 with lastest flash and cannot upload images there… nor with latest opera nor with latest firefox2 nor with IE6 ... please tell me its working there so i know problem is on my side…
	Posted: May 24 2008 \| top \| # 56

mobimob Total Posts: 42 Joined: 2008-04-11 Ignore user	Hi there, OK, I have now tried the demo store, anf it is running thw 19700 version. I cant even upload pctures there, so there isent anything wrong with your software on your computer I have have tried the firefox and the IE 7.0 and nohting is working. I have tried it woth Visata and XP, but that dosent help us at all. So, Magento team....could you please fix the problem for us? Thanks. Best regards Mobimob
	Posted: May 24 2008 \| top \| # 57

evL Total Posts: 29 Joined: 2008-04-23 Ignore user	Maybe it’s your setup problem ? Cause if it doesn’t work on the demo, well, it’s you, not the demo store… I’ve tried it and didn’t have any problem ... Maybe reinstall your flash player ? I know the upload uses Flex ... might think giving it a try.
	Posted: May 28 2008 \| top \| # 58

Andrey666 Total Posts: 19 Joined: 2008-04-16 Ignore user	that is great that it works for you… could u give us little more info? operating system and version, service pack etc, browser and version, flash version it doesnt work for me with latest reinstalled flash with any browser under win xp… and i see many more people that have problems… maybe u r just lucky one that it works for you… its definitely not only my issue
	Posted: May 28 2008 \| top \| # 59

mobimob Total Posts: 42 Joined: 2008-04-11 Ignore user	Yes, I have also tried with 6 diffrent machines, that didnt work either. I have the latest falsh, and have tested it with both XP, Vista and Mac. It dosent work in the demo either. so if its working n your side...hmm… Hope to hear from you, and see what you have installed on your machine....were alot of people who has this great problem. Best regards, Mobimob
	Posted: May 28 2008 \| top \| # 60

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