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Can’t upload product images…. 
 
Thissel
Sr. Member
 
Total Posts:  80
Joined:  2007-11-06
 

I am having the exact same problem as Whitewolf. I really hope someone is able to find a solution…

 
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booga_boy
Jr. Member
 
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Total Posts:  2
Joined:  2008-02-27
Margaritaville
 

Um, I gotta *different* problem with image uploads--I don’t have a “Add Image” button.  Yes, I turned off SSL, in both front/back ends.  When I click on “Browse files” or Upload files” nothing happens, except the click of my mouse.  What am I doing wrong??  Is this a noob mistake in the configuration? confused

 
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PopBoxTV.com
Jr. Member
 
Total Posts:  2
Joined:  2008-05-04
 

you can join me to the growing list of people having an image upload problem to products.  I have the exact same “it’s logs me out, returns me to admin login page, and DOES NOT upload the image.  I’ve tested on a couple of different computers, xp and vista, diff browsers… same thing.  I have confirmed with my hosting company that I got all the right addons and sys requirements.. and everything else seems to be running fine (including uploading of product CATEGORY images.) but when I try to upload images to products, it’s crashes out to the login screen.  I would love to hear how anybody tackles this problem because it looks like Magento could be a promising platform…

 
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booga_boy
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Margaritaville
 

OK, for my problem, I think I got it figured out:  It’s An Adobe Flash issue on Firefox 3.  I’m currently running Ubuntu (Hardy) and found this interesting link in the Ubuntu forums:

Comprehensive Multimedia & Video How-to

Among other things, it details how to accomplish a clean uninstall/reinstall on media components in Ubuntu.  After I did this, my image upload problems in Magento went away.  Don’t know if this actually was the fix, but thought I would post it anyway. 

For anyone using Windows, I couldn’t tell ya . . .

 
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mobimob
Member
 
Total Posts:  42
Joined:  2008-04-11
 

Hi there, I also have the problem, when saving images to products and, get logged out and so on.

Bugt this fix that you have found is not working for me ......

I’m running IE 7.0 and I have also tried Firefox.

So can anyone help, with IE 7.0 ?

we are alot out there who cant upload any pictures to our pictures smile

Hope to hear from you!

Best regards,
Mobimob

 
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ralphie
Member
 
Total Posts:  59
Joined:  2007-12-20
London
 

the problem for me was that something in the zend platform cut down strings after 90 characters (which also affected the image string). therefore the image upload did not work. after disabling the zend plattform all works fine.

regarding the ssl issues.. i figured out that it works with and without ssl, however if you use ssl you have to have a valid certificate (no self assigned possible)

 
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ptr
Jr. Member
 
Total Posts:  2
Joined:  2008-05-08
Tallinn
 

I have the same problem - can’t upload images. But it works in my home (windows) computer so I was able to learn where Magento is holding product images wink

You can add the pictures manually (or write your own script):
- Upoad pictures to folder: media/catalog/products (or make some subfolders there)
- add a line into table ‘catalog_product_entity_media_gallery’ (I hope you’ll find it, there are 193! tables in the database)

attribute_id: 62
entity_id: your product id
value: the file name (with subfolder if needed)

Maybe it helps if you can’t wait the bugfix.

 
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mobimob
Member
 
Total Posts:  42
Joined:  2008-04-11
 

Hi all in this thread.

Well, yesterday there was an update to the Core, its now 1.019870.

I tried to to install that so the Image upload problem maybe could be resolved.
Bu that didnt work out yet.

I have checked in the buglist, and the problem with uploading pictures to products, should be “resolved”.
But in what fix? I cantseem to fine out, where the “resolved” bugs can be downloaded....

Its really not funny having a shop, wthout products in it smile

So, can anyone help?

Best regards,
Mobimob

 
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JLHC
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Total Posts:  1287
Joined:  2008-05-09
Tampa, FL
 

We are in the process of installing the latest version of Magento Commerce, which is v1.019870.
Will test it out to see whether this problems happens or not. wink

 
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mobimob
Member
 
Total Posts:  42
Joined:  2008-04-11
 

Hi, well.
I can tell you that it does have the same problem, stil....

I have the newest version installed, and the uploading/saving images cant not be done.
When trying to save, were logged out of the admin.

So....what can it be…

Best regards,
Mobimob

 
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JLHC
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Joined:  2008-05-09
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mobimob - 10 May 2008 12:16 AM

Hi, well.
I can tell you that it does have the same problem, stil....

I have the newest version installed, and the uploading/saving images cant not be done.
When trying to save, were logged out of the admin.

So....what can it be…

Best regards,
Mobimob

Thanks for the advice.
Will take note of that. smile

 
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mobimob
Member
 
Total Posts:  42
Joined:  2008-04-11
 

Youre welcome.

Hoper that you can find the reason for the failure.

Best regards,
Mobimob

 
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mobimob
Member
 
Total Posts:  42
Joined:  2008-04-11
 

Hi again,
I now found out that when I run the system on a apche server running windows, it works fine.

When Its running on apache server on LInux, it dosent work.

SO it something with the Linux settings/files that should be seen too.
Well, I’m not an programmer, but maybe the head programmer can find a resolvement to that great issue?

Under he bug tracking, it says that is hads been resolved, but that not the case?

Anyone? Where all starting to be a little desperat smile

Best regards,
Mobimob

 
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Jay(Nexcess)
Jr. Member
 
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Total Posts:  20
Joined:  2008-05-15
Dearborn Michigan
 

Guys and Gals,

From the Admin are go to System--> Configuration--> Then select web from the left menu and expand the Unsecure and Secure Sections. Make sure that in the Unsecure section the Base URL is set to http://yourdomain.com/magentofolder and in the secure section the Base URL is set to https://yourdomain.com/magentofolder Make sure “Use Secure URLs in Admin” is set to “No” Save config and logout then log back in then try to upload an image and see if that helps. It certainly helped here wink

 
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mobimob
Member
 
Total Posts:  42
Joined:  2008-04-11
 

Hi, Nope that didnt helped me..

Best regards,
Mobimob

 
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