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ePay lancerer betalingsmodul til Magento
 
epay_tk
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Hej,

Har du mulighed for at se i din apache error log, for at se om den smide en fejl der?

Alternativ benytter du version 1.2 af modulet, som er publiceret på http://www.magentoguiden.dk?

Med venlig hilsen

Thomas Knudsen
ePay | Dit Online Betalingssystem
http://www.epay.dk

 
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mobimob
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Hej Thomas, Nej desvære har jeg ikke adgang til loggen pÃ¥ apache…

Og ja, jeg bruger 1.2 versionen fra magentoguiden.dk

men den viser ikke muligheden for at vælge paymenten, når man skal vælge dette.
Modulet er aktivt, og jeg har fulgt guiden .

Kan det alligevel være versionen af Magento den ikke kan køre med ?

Håber at høre fra dig Thomas...jeg har nemlig lige oprettet en gateway mere hos Jer. smile

Venligst
Mobimob

 
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epay_tk
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Hvilken platform kører du? Unix/Linux eller Microsoft?

Kan du eventuelt prøve på din egen udviklermaskine at installere en apache, mysql og php. Herefter installere magento, epaymodulet og se om det ikke fungerer efter hensigten? Det er sådan jeg sidder og tester, og får at komme til en konklussion bliver vi nød til at have samme opsætning for at kunne identificere fejlkilden.

Til info har jeg vedhæftet et screendump af min admin til Magento. Der står versionsnummeret i bunden, som jeg har markeret.

Med venlig hilsen

Thomas Knudsen
ePay | Dit Online Betalingssystem
http://www.epay.dk

 
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mobimob
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OK Thomas,.
Jeg prøver at installere iaften, når jeg kommer hjem.

Kunne det være noget jeg har gjort forkert mon?
Er der nogen faldgrupper?

Jeg har også forsøgt at cleare catchen. Men mon den skal slåes helt fra fra hele tiden?
Nå, men jeg kører samme version som dig.

Hvis du kommer på inden i aften, må du gerne skrive det ind her smile

Jeg skriver til dig, når jeg har testet det på min egen platform som jo så bliver apache/windows.

Venligst
Mobimob

 
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epay_tk
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Jeg vil anbefale du disable din cache fuldstændig. Blot for at være sikker på du gør det samme som mig, mens du tester. Det kan være det kommer til at virke for dig.

Jeg kan ikke umiddelbart komme på andre faldgrupper. Det hele er rimelig straight-forward. Men jeg glæder mig til at høre dit test-resultat i aften.

Med venlig hilsen

Thomas Knudsen
ePay | Dit Online Betalingssystem
http://www.epay.dk

 
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mobimob
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Hej Thomas,
nå. Jeg har nu prøvet på min testserver her i huset og det virkede fint....

Men jeg prøvede så at geninstallere modulet på nettet, og vupti, så virkede det!

SÃ¥ det var bare dejligt.

Men jeg kan nu se at der et andet problem.
Jeg har sat modulet til at kunden skal pålægges gebyret for betaling, men jeg kan ikke se det i betalingsvinduet nogen steder, at de bliver pålagt gebyret.
Det sker måske først efter at man har betalt og får fakturaen tilsendt?

NÃ¥, men det kom jeg da det stykke af vejen. Tak for info.

Venlige hilsener,
Mobimob

 
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epay_tk
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Det er dejligt at høre det kom til at fungere. Ved du hvad det var som gik galt?

Jeg har lige testet forløbet med hensyn til gebyret. Det bliver fint pålagt i vinduet, men præsenteret først efter kortoplysningerne er indtastet. Jeg har vedhæftet 4 screen-dumps der viser forløbet i ePay Standard Betalingvinduet.

Med venlig hilsen

Thomas Knudsen
ePay | Dit Online Betalingssystem
http://www.epay.dk

 
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computersolutions
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Hi Thomas,

Sorry, don’t speak Danish!

We are doing a Magento project for a client, and ePay doesn’t seem to work on Magento 1.1
Will you be working on an upgrade thats compatible?

Thanks.

Lawrence.

 
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epay_tk
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Hi Lawrence,

I will later this week the module to compliance with Magento 1.1. I will create a reply to this topic as soon it is made.

Cheers,

Thomas Knudsen
ePay | Dit Online Betalingssystem
http://www.epay.dk

 
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epay_tk
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Hello,

I have just tested ePay up against Magento 1.2 and it seems to be working quite fine.

What kind of error did you receive as you tried to install and test the ePay paymet module?

Kind regards,

Thomas Knudsen
ePay | Dit Online Betalingssystem
http://www.epay.dk

 
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computersolutions
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Joined:  2007-09-16
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Hi Thomas,

When I try to install on 1.1.2 I get an exception thrown after installing at the bottom of the Magento Connect installer.

See attached image

 
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epay_tk
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Strange :-(,

Can you try to install ePay on a clean installation of Magento and see if it helps? That’s is what I did. Perhaps some extra configurations / extensions conflicts with the ePay module. The errer you receive is not one that I have seen before.

Kind regards,

Thomas Knudsen
ePay | Dit Online Betalingssystem
http://www.epay.dk

 
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Christian_Norway
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I went to the epay.dk page and emailed them now soon 3 days ago. on and I have still not received an answer.

When a company don’t even answer purchase email, how long is it going to take if I needed help from customer support?

I’m not sure anymore, whether ePay.dk is a viable solution for a Norwegian webshop…

Anyone here with any experience with epay, that can rectify my so far bad feeling about the company?

 
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epay_tk
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Hi,

With the rest of the ePay support team I receive all the support mail messages at ePay sent to “something"@epay.dk. What is your email address? If you provide it to me I can see if your email has gone through the mail spam filters or if your mail has been marked as spam.

However have you tried to send us at ePay a support message on the ePay website? This can be done from the webpage http://www.epay.dk/main/sendemail.asp available from the contact menu. Messages from this contact webpage go directly into the ePay support helpdesk system.

And as you have not received answer from ePay, have you tried to call us working at the ePay support? The phone line is open for support / sales from 09:00 to 16:00 every days on number +45 98 13 90 40. Normally support messages are answered within 1 hour on every days. Even more customers at ePay can at wish receive a 24 / 7 / 365 support hotline phone number, so it is always possible to get into contact with someone at the ePay support team.

Kind regards,

Thomas Knudsen
ePay | Dit Online Betalingssystem
http://www.epay.dk

 
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Christian_Norway
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Either way: I can ask it here… so all can get the benefit of the answer.

My question was quite simple:

Why should a webshop based in Norway, chose to use ePay over DIBS or BBS.

What would the cost be for ePay transaction with the use of VISA or Mastercard in comparrison with DIBS and BBS.

 
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