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Undefined Alert on Checkout
 
ertre45
Jr. Member
 
Total Posts:  17
Joined:  2009-12-05
 

I keep getting a undefined error alert popup in last stage of the checkout.
When you click on the place order button the alert pops up with ‘Undfiend’.
I have noticed that i am not the only one with the problem and it seems apparent that the solution is to do with the php.ini file being modified.
My problem is that my hosting providers will not give permission in my cpanel admin to configure the php.ini.
They have informed us that if they turn on php.ini several of ther clients sites will not run with it on, as they need access to other cpanel accounts.

Is there another solution other then changing php.ini file? We have been live a few days now unaware of the problem until we recieved contact from number of what were potential customers.

 
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Joshua Barrie
Member
 
Total Posts:  52
Joined:  2009-01-02
 

Ive never come across this error, but surely there would be .htaccess fix. No host in there right mind would let a client access there PHP configs. Though thinking about it, I would ask your host to see if they are in line with Magento minimum system requirements. Your host might have safe_mode on.

Here is link: http://www.magentocommerce.com/system-requirements

 
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