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“/” and the Secure Base Path: SSL checkout/onepage/ not found
 
LFI
Jr. Member
 
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Total Posts:  7
Joined:  2007-09-25
 

What should the form of the Secure Base Path look like? Magenta is not showing the checkout page. I’m using hostgator.com and a shared SSL.

In my first installation, I didn’t put the trailing “/” at the end of my “Secure Base Path” and magenta tried to call up a page name that was merging into my base path. So I reinstalled adding the “/” this time at the END of ~lfi/.

During my second installation at the /install/wizard/config/ “page” where it asks for SSL info, I put:

Secure Host: gator136.hostgator.com

Secure Base Path: ~lfi/

(My web host says my SSL path is: secure136.hostgator.com/~lfi/)

However, installing it this way I get this URL when I try to check out:

https://secure136.hostgator.comlfi/checkout/onepage/

It misses the “/” AND the “~”

I get no errors when I click Continue however it doesn’t continue to the next step unless I checkbox of “Skip URL validation”.

But then if I do, I get the wierd URL above.

Anything else I try I get an error message and it shows strange URL’s like ...

https://secure136.hostgator.com/:443/~lfi/

https://secure136.hostgator.com:443/~lfi/

and says “Url “https://secure136.hostgator.com:443/~lfi/” is not valid”

Now why is it putting 443 in the SSL URL path?

INSTEAD of the correct SSL path ...

https://secure136.hostgator.com/~lfi/

What am I doing wrong or is this a bug?

It seems like if I put ...

Secure Host: secure136.hostgator.com

Secure Base Path: /~lfi/

... that it should work.

I tried putting the “/” at the end of secure136.hostgator.com/ too instead of at the beginning of ~lfi/ but that didn’t work either without it reporting it didn’t recognize the URL.

I went ahead and ignored validation so the url shows up correctly. HOWEVER, it’s not finding the pages. For example: When I checkout, it takes me to the URL ...

https://secure136.hostgator.com/~lfi/checkout/onepage/

But I get ...

“ERROR 404 - PAGE NOT FOUND
Oops! Looks like the page you’re looking for was moved or never existed.
Make sure you typed the correct URL or followed a valid link.”

When I ask my web host what’s wrong, they look at me like I’m nuts as they’re asking me where are those directories it’s calling for. I tell them they are dynamic directories (isn’t that right?)

I hope I can get this resolved as this looks like a very promising shopping cart. Undoubtedly, installation should not be this problematic.

HELP! smile

Wayne

PS: I’m getting good at deleting the local.xml file to try to reconfigure over and over, anyway. lol.

 
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Moshe
Magento Team
 
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Total Posts:  1770
Joined:  2007-08-07
Los Angeles
 

I think if you will get host to help you make this working: https://secure136.hostgator.com/~lfi/ we’ll be able to help with everything else smile

 
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LFI
Jr. Member
 
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Total Posts:  7
Joined:  2007-09-25
 

Thank you so much Moshe. My host resolved that issue. When one is dealing with potential server issues, user errors, and software bugs, it throws in so many variables of potential issues!

Now for the next issue if anybody can help:

My site is http://www.lifeforceproducts.info

When I place an order of anything in the example store and then “Proceed to Checkout”, it takes me to this link that is “not” there:

https://secure136.hostgator.com/~lfi/checkout/onepage/

I get:

“ERROR 404 - PAGE NOT FOUND
Oops! Looks like the page you’re looking for was moved or never existed.
Make sure you typed the correct URL or followed a valid link.”

Now to figure out if it’s a user, server, or software issue. Any ideas? Whew!

- Wayne

 
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