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- i960

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Total Posts: 633
Joined: 2007-10-01
Bakersfield, CA
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I could really use something like this as well. We use table rate shipping and our prices are very reasonable for customers. On most items we break even or lose a few dollars on the shipping, which is fine with us and customers love it. However, there are some items that are either bulky or heavy (or both), and can cost us into the hundreds to ship. If we didn’t charge the customer for that, it would kill every bit of our profit and even go into our cost for the item. There’s no point in selling product that you just lose money on. So on our current site we disable those items from being put into the shopping cart and ask the customer to call us to place the order over the phone. A better solution would be to specify a different shipping method just for those items, or maybe a shipping surcharge on just those items in addition to the regular shipping charges.
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