If you are using Live2Support live chat integration for Magento website, follow these steps…
First you need to open a signup account with Live2Support and you will get the login information shortly through email.
Accessing your signup information and logging in Live2Support will direct you to “Control Panel”. Then go to “Codes & Graphics for Your Webpage”.
Select “Graphics Status Display (Default)”.
Click on “Get code” option & copy the code.
Login to your “Magento” admin panel and go to “CMS” / Pages.
Go to the “Page” option available to use HTML tags with (click title to edit or create a new page).
Magento Live Chat Page
Then Click on “Content” option visible under “Page Information” module.
To paste Live2support codes click on “HTML” button.
Paste Live2Support code to an appropriate field.
Save changes and check your web-site with Preview link.