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Google Analytics not working and Spoke with Google. 
 
Danielc1234
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Not sure if this is a bug or not, but when I enter my Google Analytic number, etc. into Magento, Google cannot verify.
I spoke with a tech at Google and he told me the coding is wrong within Magento.
Is there a way around this or is there a fix to this problem?

 
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sherrie
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Definitely a must fix!  Google Analytics has the best stats I’ve seen.

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Danielc1234
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Can someone point me in the direction of where the code can be found within Magento? Its not in the footer.phtml.
If I knew where that was, I have the script that is the correct script and maybe I can modify it to work.

Thanks

 
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srinigenie
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Did the person at Google tell you what was wrong or gave you some idea where it is going wrong? That would help you log a bug on Magento ...or for others in the community to investigate a bit more...Strange, I am aware of a number of sites already live and am surprised this never came up till now ...have you searched the forums for more threads like this?

 
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Danielc1234
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Yes I have searched high and low on the forums.
I was only told by Google that the script that shows on the source code is not the proper code.
So if I knew where it was programmed, I could hopefully drop in the proper code in place and get it to work.

 
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alanin
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the code is in /app/code/core/Mage/GoogleAnalytics/Block/Ga.php in the function _toHtml()

 
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hcristovao
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@Danielc1234

Were you able to find and fix the problem?

Thanks for any info.

Helder Cristovao
http://www.feesha.com

 
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Stromberg
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hi, i just set up GA and works fine for me...sure you’re using the “new” tracking-code?

 
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etho201
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I’ve noticed that Google Analytics tells you that your account number is XX-XXXXXXX but then when they tell you to paste code to your page they tell you to paste it as XX-XXXXXXX-1… and that worked for me, as soon as I put the -1 at the end of my account number in the Magento admin everything works fine.

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Tweakmag
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the 1 refers to the website id for your account - if you track 3 different sites for example then you would have 3 different numbers at the end. smile

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karynn
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I updated the \app\code\core\Mage\GoogleAnalytics\Block\Ga.php file and it now seems to be working.

Before

<!-- BEGIN GOOGLE ANALYTICS CODE -->
<
script type="text/javascript">
var 
gaJsHost = (("https:" == document.location.protocol)
"https://ssl." "http://www.");
[removed]("\<script src=\'" gaJsHost
"google-analytics.com/ga.js\' type=\'text/javascript\'>\<\/script>" );
</script>
<script type="text/javascript">
var 
pageTracker _gat._getTracker("' . $this->getAccount() . '");
pageTracker._initData();
pageTracker._trackPageview("' . $this->getPageName() . '");
</script>
<!-- END GOOGLE ANALYTICS CODE -->

After

<!-- BEGIN GOOGLE ANALYTICS CODE -->
<
script type="text/javascript">
var 
gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." "http://www.");
[removed](unescape("&#x3C;script src=\'" gaJsHost "google-analytics.com/ga.js\' type=\'text/javascript\'&#x3E;&#x3C;/script&#x3E;"));
</script>
<script type="text/javascript">
var 
pageTracker _gat._getTracker("' . $this->getAccount() . '");
pageTracker._initData();
pageTracker._trackPageview();
</script>        
<!-- END GOOGLE ANALYTICS CODE -->

 
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Danielc1234
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Thanks Karynn! I’m gonna give that a try.

 
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Princeanil
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Thanks, this change enabled google analytics

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Anil

 
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TechBundle
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Google Analytics worked out of the box with version 1.0 for us.

 
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l0st
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yeah, or you can just paste the code in your header.. a bit more simple. I remember seeing this before.. the function to add in your account number.. but.. now.. I cannot find it.

 
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karynn
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Ugh, I just noticed I’m getting a JavaScript error in IE7:

Error: ‘_gat’ is undefined

Anyone know a workaround for this? Other than reverting back to the older tracking code?

 
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