Magento

I’ve edited the transactional emails for “New Account” and “New Order” but when I test them in the store by registering and purchasing an item, the default emails are being sent!

When I “Preview” the edited transactional emails in the Admin I can see the edited emails just fine. Is this a bug?

Thanks,
Jessie

Did you update the Email Template selection via System -> Configuration -> Customer Configuration | Sales Emails | Email to a friend.

However, there other other transactional email types that I can’t find where to specify the template via the admin… such as Newsletter subscription.

Thanks, you would think the default would be for new order email to be linked to customer configuration - new order email, but perhaps in a future version they will realize this little kink. It’s like shipping a car and its tires in separate boxes and expecting the customer to attach the two.

Anyway, for those searching to get the transactional emails to actually send (after they have been updated in CMS), you have to manually attach the template for each email as follows:

Create New Acount email - in System Configuration - Customers - Customer Configuration - Create New Account Options.

Send Wishlist to Friend email - in System Configuration - Customers - Customer Configuration - Wishlist - Share Options.

Sales Order email - in System Configuration - Sales - Sales Emails - Order.

Order Comments email - in System Configuration - Sales - Sales Emails - Order Comments.

Invoice email - in System Configuration - Sales - Sales Emails - Invoice.

Invoice Comments email - in System Configuration - Sales - Sales Emails - Invoice Comments.

Shipment email - in System Configuration - Sales - Sales Emails - Shipment.

Shipment Comments email - in System Configuration - Sales - Sales Emails - Shipment Comments.

Credit Memo email - in System Configuration - Sales - Sales Emails - Credit Memo.

Credit Memo Comments email - in System Configuration - Sales - Sales Emails - Credit Memo Comments.

Jessie

Jessie, thanks this was exactly what I needed

Hi, does anyone know which transactional email is for Order Comments email, Invoice Comments email, Shipment Comments email, Credit Memo Comments email.

Am I correct to say that it’s link with

Order Comments email - Order Update

Invoice Comments email - Invoice Update

Shipment Comments email - Shipment Update

Credit Memo Comments email - Credit Memo Update