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I thought this could be a commonly requested feature. Having a company as a client with more than one employee who places orders, has to be notified etc. but sharing the same account to see the overall activity… But I haven’t found an answer. Not even a topic on the forums.
We are going to implement it this way:
1. Create our own dedicated email address such as client_name@ourshop.com to use it as a single login email for all involved client’s employees
2. Use this email address for notifications
3. Automatically forward the notification emails to a distribution list with defined real client’s addresses in our SMTP email system
Simple and effective. May not suit to all however, if you for example don’t want to spam client’s accounting department with order notifications but only send invoices. If someone has a better solution, please don’t hesitate.
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