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Unable to order from back office with IE8 / Chrome (prototype.js problem ?)
 
Peppermay
Sr. Member
 
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Total Posts:  111
Joined:  2008-10-18
Lille, France
 

Hi Magentists !

I’ve just experienced a “kind of bug” when trying to place a order from the back office.

Everything is ok with Firefox but with IE8 or Chrome, the products choosing block doesn’t display at all !

The Chrome JS debugging tool is alerting about a prototype.js function (findElements) that leads to a DOM Exception12. After deeper investigations, this could be caused by tag selectors including the special character “:”
- and indeed there are some on this page (eg “order:billing_adress_fields")

Could this problem be responsible for my bo ordering bug ?
Has anybody already experienced this and succeeded in dealing with ?

Any help would be appreciated !

 
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