Posting in the Magento forums has been disabled pending the implementation of a new and improved forum solution which should better serve the community.

For new questions please post at magento.stackexchange.com, the community-run support site for the Magento community. We will be providing updates on the new forum solution soon. For questions or concerns please email community@magento.com.

Magento Forum

Excessive CPU usage
 
easygates
Jr. Member
 
Total Posts:  7
Joined:  2009-02-18
 

Hi,

My web host has taken down my Magento store as it is using too much of their CPU usage.

This is what they had to say:

“As you probably aware, here at Just Host we proactively monitor all our servers
to ensure that our clients websites are loading as fast as possible at all
times. During this routine monitoring we
have found that your account is utilizing an excessive amount of system
resources, and we have been forced to suspend your site as per our terms and
conditions ‘10% CPU Policy’

For your reference, here is a copy of your usage report:

Top Process &#xCP;U 44.0 [php]
Top Process &#xCP;U 42.0 [php]
Top Process &#xCP;U 40.0 [php] ”

I asked for stats and they said it was the index.php page that was causing the usage.

Is it normal for Magento to use this much processing power on a store with around 300 products?

Thanks in Advanced

All the best
Scott

 
Magento Community Magento Community
Magento Community
Magento Community
 
Incognito
Guru
 
Total Posts:  322
Joined:  2008-08-07
Michigan
 

It depends on the processor.  Magento does use a lot of resources.

 
Magento Community Magento Community
Magento Community
Magento Community
 
westmount
Jr. Member
 
Total Posts:  2
Joined:  2011-07-22
 

Hi Scott

Did you ever get to the source of the problem?

We are experiencing similar issues ourselves -
‘excessive resources’. Our hosts have suspended
our site while we investigate.

Best regards
Matt

 
Magento Community Magento Community
Magento Community
Magento Community
 
chiefair
Mentor
 
Avatar
Total Posts:  1848
Joined:  2009-06-04
 

The answer is pretty much always the same.

Magento does not play well with others (no shared servers, unless your store is really small and your hosting provider gives outstanding Magento support on their Magento specific hosting plan).

Find a hosting provider that understands Magento.

Get a hosting plan that supports your store traffic.

 
Magento Community Magento Community
Magento Community
Magento Community
 
westmount
Jr. Member
 
Total Posts:  2
Joined:  2011-07-22
 

Hi

Recently switched our two sites from a shared server with 15+ clients to a
Hybrid Server with 20GB RAM and 6 vCPU’s (2.0ghz) .. despite the switch,
our sites still run painfully slow. Ok to begin with until it took 3 mins to log
into admin, and 30 seconds to load homepage.

“excessive processes’

We operate two template heavy stores with under 3000 products between
them. Both with very little traffic - average under 200 visits a day between them
both.

Could it be the server (again) !! .. surely the Hybrid can handle our two sites?

 
Magento Community Magento Community
Magento Community
Magento Community
 
MagenX
Enthusiast
 
Total Posts:  791
Joined:  2008-05-26
Dublin
 

you have to understand that if your server is not configured you could have 100gb of ram, Magento wont run faster…
optimize your mysql and opcode cache configs. install simple full page cache, test few of them.

i mean read more about server configuration or hire some admin.

cheers

 
Magento Community Magento Community
Magento Community
Magento Community
Magento Community
Magento Community
Back to top