I operate a equipment repair service website.
I am not a programmer and I am new to eCommerce. So please bear with me!
Here is what I would like to happen.
I would like my customer to choose the type of repair service they need
1) Overhaul = $90
2) Estimate = $ 30.
Customer selects the type of service and adds it to cart.
Then the customer submits additional repair info (the problem with device + shipping info) into a form called “Service Ticket”.
The “service ticket” gets attached to the checkout invoice.
The customer checks out.
The invoice is emailed to the customer and me. It should include the “Service ticket” info. (ideally, the “service ticket” # that will be the same as the invoice #)
The “service ticket” gets emailed to my repair shop.(w/o
payment info or price)
This shouldn’t be too hard to do, right? I would like to be able to implement this by myself.
Alternatively, If you know of a company or service that can help me implement this, please let me know.
What do you guys think?
Thanks in advance.