Magento

So much for that...now I’m getting We timed out waiting for your server at https://www.website.com/googlecheckout/api/—the error we got is: Read timed out Your server must respond faster to merchant calculation callback requests. which was not happening before I upgraded to 1.1.6

Did anything fundamentally change to make it slower?  Or is this purely because my host is too slow?

**edit**
this is a hosting problem...my host can’t return more than 6 merchant calculated shipping methods to GC within the 3 seconds and was in the process of crashing (again!) while I was testing

Well we are experiencing the google checkout problem in 1.1.6 with carrier calculated shipping.

We just had 2 orders get $25 next day air (normally $100+) due to this problem. The default value $25 comes across identical for all shipping methods if set. If not set all shipping methods are $0.

Anyone with 1.1.6 experiencing this?

Issue #1: I’m having the same problem with 1.1.6. Google Checkout returns 0 / or default price (depending if one is set) for the shipping method using both Merchant Calculated and Carrier Calculated shipping. The callback is setup correctly and is properly secure with a valid ssl certificate. Checkout debug table shows the correct response for the request.

Issue #2: DHL module does not return a rate with the information that is passed in via google checkout. This could be caused by either the modules code or DHL not returning a rate, but is unknown at this time.

I have read just about every post and tried many solutions, but nothing that works to date.

Any ideas would be greatly appreciated.

:O)

Has the “Failed to Get Basic Authentication Headers” problem been solved properly yet, or a fix (that isn’t a hack) been published? I’ve set up everything as I should (as far as I can see), have an SSL certificate installed properly, but still get an error in my GCO sandbox:

“We encountered an error trying to access your server at https://www.MYDOMAIN.com/shop/googlecheckout/api/; the error we got is: Send failed with code: 401. Response body was: Failed to Get Basic Authentication Headers”

Anyone fixed it yet?

Thanks,

I’ve found out that my error is most likely down to php5 being run as CGI, so the authentication errors aren’t being sent. I understand there’s an .htaccess/.htpasswd fix ( http://demo.globant.com/~brovagnati/tools/htaccess.php ), but where do I put the resulting files? There’s no physical /googlecheckout/api/ directory - where is it meant to go?

Ive tried most of the fixes posted around the boards here for the last week or so.
SSL cert is installed (purchased specifically for GC).
I have now completely given up.
If anyone want a challenge and truly beleives they can resolve the call back issues and shipping rates then please let me know your price for doing so as i would be willing to pay just to get this thing working.

My ‘solution’ was to get my host to move the site to a server that ran php natively, rather than as a CGI - all works OK now…

Yes i just asked them and they are indeed running PHP as CGI.

We are not running PHP as CGI and are still having this problem.
It is ran as an Apache Mod.

Does 1.1.7 fix the google checkout 0 shipping error?

Hi,

After much fiddling I managed to get my google checkout to pretty much work. Google and Magento now communicate. Magento recieves data back from Google about payment etc. Before I was having loads of errors and failed payments. However now that it’s “working” I have two other, smaller error:

1. Once payment is made and order is processed (the user checks out fully through magento, becoming a member, selecting postage method etc), rather than updating the order in magento admin, google creates a new order with the details got from the user’s checkout. The new order has exactly the same order number as the one that was created at magento checkout so e.g. there are two instances of order# 1000104 with the same product but any variations in address input in google are given to this order.

So, any ideas why an extra order would be created rather than updating the existing order?

2. Free shipping over £50 causes a backend error in Google Integration Console. It doesnt seem to effect the order process or above error (the above error works if I have free shipping on or off). The error I get is:

Time of occurrence:  2 Dec 2008 14:15:50 GMT

Error:  Merchant Calculations: We were looking for data in your merchant-calculation-results, but were not able to find it: result: address-id:801119125013660shipping-name: Free Shipping (Normally 4-6 Working Days) for orders over 50 GBP - Free

Warnings: 
XML We Received: 

<?xml version="1.0" encoding="utf-8"?>
<merchant-calculation-results xmlns="http://checkout.google.com/schema/2">
<results>
<result shipping-name="Special Delivery Next Day - Next Day Delivery” address-id="801119125013660">
<shipping-rate currency="GBP">6.99</shipping-rate>
<shippable>true</shippable>
<total-tax currency="GBP">0</total-tax>
</result>
</results>
</merchant-calculation-results>

This shows that Special delivery is getting through fine but Free shipping is not for some reasons (it is not appearing in the xml).

So any ideas on either guys?

Thanks a lot for your help in advance
Snow Inc