It’s a pity, that functionality doesn’t work for you, but we can offer you Amasty Color Swatches Pro solution - http://amasty.com/color-swatches-pro.html.
Color Swatches Pro is a Magento color selector module which presents configurable products on a new level by animating boring text attributes. Be creative in presenting products to stand out in competitive crowd.
Our support team (contact at http://amasty.com/support.html) is always ready to answer your questions and fix all the issues that may occur using the module.
For more details, user guide and live demo please follow the link - http://amasty.com/color-swatches-pro.html