Posting in the Magento forums has been disabled pending the implementation of a new and improved forum solution which should better serve the community.

For new questions please post at, the community-run support site for the Magento community. We will be providing updates on the new forum solution soon. For questions or concerns please email

Magento Forum

Checkout not advancing to next step
Jr. Member
Total Posts:  12
Joined:  2010-01-19

I’m having a weird issue with magento’s default checkout and think we did something to break it…

During the checkout process a customer fills out their address and selects “ship to same address,” magento will load the next step and auto-populate the address properly but the UI won’t advance them to the next step. It just becomes un-greyed and you have to click on it manually.

If they select “ship to another address” or load an address from their address book it works fine, it’s only if they fill out a fresh address and hit ship to same that this happens.

Anyone know what could cause this sort of behavior and any easy solutions? Here’s a demo of it in action:

Magento Community Magento Community
Magento Community
Magento Community
Magento Community
Magento Community
Back to top