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Average Orders Total on Dashboard is Wrong
 
brianb421
Sr. Member
 
Total Posts:  196
Joined:  2009-04-23
 

We are running Magento ver. 1.3.2.3

The Avg Orders amount on the dashboard page is way off.

Reason? Because it takes considers every REFUNDED item as an order, but doesn’t consider the original amount of that order, just the post-refunded amount.

So if we refunded 10 orders and had just 1 actual order for $110, what magento does is say:
we have 11 orders and the final revenue amount is $110, so the avg order amount is $10.

which is completely misleading.

the avg final avg order is $110 / 1 completed order = $110

Anyone who has a fix, I’d be happy to hear it!

thankx.

 
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