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Installation Problem: database is set up but then 500 error
 
bkmacdaddy
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Can’t find anything close to this here, so hopefully someone can help me. Been trying to make this work for several days now and going gray(er).

Trying to install on IXWebhosting shared server running PHP 4 using the CGI workaround as instructed. Basically get everything set up and running, get the info put in and the database gets set up by the install program, but then it goes to a 500 Error - Internal Server Error page at this address: http://www.xxxxxxxx.com/index.php/install/wizard/installDb/ that reads as follows:

This error was caused due to an unexpected difficulty in fulfilling the user request. The most likely cause of this error is a crashed or error’d CGI script or program. Please verify that the program is properly compiled and/or operational and carry out any necessary debugging. If you are not responsible for this resource, please send a bug-report to the address listed below describing your problem. Please include in the report the date, time, your e-mail address, the website on which this error occured and what you were attempting to do when this error occured. Your compliance is appreciated.

Tried various attempts with different variations (CHMOD 777, then 755, different .htaccess settings, etc.) but can’t get past this point.

I spoke with IXWebhosting and they have newer servers with PHP 5 that they could migrate my account to, but I feel like I have too many domains to risk losing anything in the migration process. But I so DESPERATELY want to use Magento for a new client’s shop I am trying to set up!

Any suggestions?

 
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Simon King
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My advice would be to get a second account on a PHP5-enabled server, it’ll save you a lot of hassle!

If you’re determined to find out what’s going wrong with your PHP5 CGI installation you first need to check in your web server’s error logs to see if there are any indications there as to what’s happening. Failing that try configuring PHP to log errors to a file using error_log in php.ini

HTH,
Simon

 
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Bloomland
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I’m having the same problem, I’m on http://www.networksolutions.com and cannot put magento running!
my site: http://sun.blooomland.cn

Please help!

 
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Simon King
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What do your apache error logs say?

 
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