I am afraid I can’t provide support for this theme as I have never used it and have no idea how it is set up and what files they have overwritten.
I can try and provide you support for a default Magento installation. What I suggest is you follow the steps below, so we can determine if it’s a problem with the way the theme functions or your product attributes.
Start by creating a new product attribute, ensuring that both:
- Visible on Product View Page on Front-end
- Used in Product Listing
are set to Yes.
Save your attribute.
Then go to Attribute Sets and assign it to the correct Attribute Set.
Then go create a new product ensuring you assign a value to this new attribute on the new product.
Now go and reindex you indexes.
That’s all you should need to do on the backend.
Now if you go to your template files and locate the Product View template file (most likely app/design/frontend/themename/default/template/catalog/product/view.phtml) in here, call the product attribute using the appopriate code snippet out of the two I sent you previously.
If this was all done correctly, we should see the value of that product attribute when you visit that new product you created.
Let me know how this goes for you.