Magento

Hi all

I’ve just started toying with adding products to Magento. After I successfully add them, I click to edit them in the backend but I just get a blank page apart from the Magento admin header. Out of the 3 test products I’ve created one even produces a completely blank page.

The pages with just the headers look like they aren’t generating any other code if I look at the source (apart from the header graphic and code).
The blank page is just that, nothing in the source code for the page.

Any ideas?

This is odd, now I get a blank page after trying to create a new product, after I choose a ‘simple product’ with default attributes.

I already have 3 products in the store, all of which I am unable to edit/view.

Anyone have any ideas?

Anyone?

I just completely reinstalled Magento. I added a product and just get this when I try to edit (see attached screenshot).  Also attached the source of the page.

Any ideas of what I could try?

Click thumbnail to see full-size image

adminsource.txt  (File Size: 7KB - Downloads: 80)

@ODB: this problem happens right after you create the first product on fresh db install?

Pls see the pro forum, I have just reinstalled magento and created a test user, I will gladly pm you the login details so you can see for yourself!

@ODB How abt the frontend? Can you try creating a new customer account on frontend or try the add to cart ....I am facing a similar issue on the front :( and have no clue as yet (logged a forum post - no replies yet—http://www.magentocommerce.com/boards/viewthread/5717/)

Thanks to forum member alistek, we found the problem:

This was resolved by taking out this line:
<?php echo $this->formatDate(null, 'long') ?>

This was in the file:
design/adminhtml/default/default/template/page/html/header.phtml

Maybe something to do with the date format? Or possibly something particular to my server setup? At the moment the code is still cut out of the page but it’d be nice to know whether this is a genuine bug.

**EDIT**

Please note - the code above is NOT responsible for the error. Please do not apply the above as it is unlikely to properly ‘fix’ your store!

I began experiencing this problem again, even with the temporary fix mentioned above.

This looks like it was all down to insufficient memory. I upped it to 32mb in php.ini and it appears (fingers crossed) to have solved this problem and the weird behaviour I was getting on certain aspects of the site!

im also having this problem. Although i cant go higher than 16M (a restriction most hosts apply)

I am experiencing this problem too… but it doesn’t happen only in the admin part of magento. It happens randomly on some pages. I can fix it by simply refreshing the page.

I already put the limit to 32mb.... can’t believe magento needs 64mb to run ... :|

Since I cannot edit my post, I’ll write a new one ...

We changed the limit in php to 64 not 32…

And still we get random blank pages with headers 200 OK.

Not just on the admin but literally on random pages while browsing on the site.

@evL: are you changing the memory_limit in .htaccess ?

is it possible that this configuration value is locked by php_admin_value or something like this, and not really changing for Magento?

Well, it’s set in the htaccess but anyway, in the php.ini it is set to 64M. I don’t really think the htaccess can lower the memory limit ...

I really do have to fix this since we are using magento for one of our client.

Like I said, it’s really random… I got one blank page this morning on the home page…

I have the same problem here… fixing the memory limit didn’t seem to help… any solution?

might as well say that i have the same problem here, and it’s getting annoying. we can’t deliver a product with a cart that randomly fails for unknown reasons.

Moshe - 25 April 2008 10:04 AM

@evL: are you changing the memory_limit in .htaccess ?

is it possible that this configuration value is locked by php_admin_value or something like this, and not really changing for Magento?

It’s not being overwritten by any php_admin_value declarations:

So I don’t think memory_limit can be blamed here, it’s already set to four times what standard production servers will allow.
It is also worth noting that the problem sysk, evL and myself are encountering is not restricted to the Admin section, and does not display anything. It’s a small problem really, but one that will prevent me and others from using Magento at all.