I’m in search of a hosting company that knows Magento inside and out. My current host is not very helpful, particularly with the following problem I have. If you are a host (or anyone else) that can figure this out then I will strongly consider switching hosts because I’m not getting much help currently.
While exporting products from Magento, I used to receive a Maximum Execution Time Exceeded error. Since I was on a shared hosting plan, my hosting provider required me to convert to a VPS server so that they can increase the Ã¢â¬ËÃ¢â¬â¢max_execution_timeÃ¢â¬Â to 1200 and also increased my memory limit. I have about 15,000 products.
Now, when I try to export, the system seems to time out exactly at 5 minutes every time. I do not get a maximum execution time exceeded error, the only thing is that the progress bar at the bottom stops moving and says Closed. I am able to export my customer data which completes in a few seconds; however, I cannot export any product data.
My host provider states that they have increased all of my limits to high levels and that should not be causing the problem, but I am not so sure. It just seems coincidental that it stops exactly at 5 minutes.
Here is a link to my info.php file if anyone has any ideas. Thanks!