Fraudulent charges from stolen credit cards
We use Magento 18.104.22.168 Version , We are having serious issue with our client site, Its happen every now and then, The problem is fraudulent charges from stolen credit cards
This is a serious problem with our site,because someone use a fake user ID, make a purchase on someone else’s card (stolen) , After the stolen card holder sees the charge, he notifies his CC company and we get a “chargeback” (the purchase $ is pulled from our account).
So the end result is customer receive a product with zero price, because we have shipped the product already to their address,
and we get $0 after the charge back.
Its really frustrating by client and Technical team ,Are there any security measures in place to protect our site ?