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Can’t log in to Admin Panel
 
jcaldwell84
Jr. Member
 
Total Posts:  4
Joined:  2009-08-23
 

Hello,

I am having a problem logging into the admin panel.  I have never logged in on the current pc I have.  Someone else had started the website for me.  Everytime I go to login it just reloads the page.  I have cleared the cache, but is there something I need to download or change or what??  I’m not very computer savvy to begin with,basically I just need to get in there to add inventory and check orders.  I have someone else doing everything else for me.  Thanks for any info!

 
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jcaldwell84
Jr. Member
 
Total Posts:  4
Joined:  2009-08-23
 

Oh and the person doing the other parts for me is having no problems logging in with mine or his credentials.....
but his pc is the one that magento was orignally downloaded on and uploaded to the server with (didn’t know if that makes a difference or not)

 
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Damian Culotta
Enthusiast
 
Total Posts:  878
Joined:  2008-12-10
Argentina
 

Wich url are you using?
A common mistake is use http://localhost/.

 
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jbeck
Jr. Member
 
Total Posts:  1
Joined:  2009-08-24
 

Your password is case sensitive.

 
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jcaldwell84
Jr. Member
 
Total Posts:  4
Joined:  2009-08-23
 
Damián Culotta - 23 August 2009 06:53 PM

Wich url are you using?
A common mistake is use http://localhost/.

All I use is my website address /admin

I am using IE 8, but have also tried chrome and opera.  And my password is all lower case, so that shouldn’t be a problem either.  It is getting really frustrating because I have tried logging into it wit 3 different computers with no luck.  Only time I can get successful log in is when I log in on my freinds....

 
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Damian Culotta
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Total Posts:  878
Joined:  2008-12-10
Argentina
 

@jcaldwell84

Can you confirm that your website address is a qualified domain name?

 
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jcaldwell84
Jr. Member
 
Total Posts:  4
Joined:  2009-08-23
 

yes, it is www.themanascrew.com

still no luck logging in.  I was able to log in on an iphone,which doesn’t really do me any good.....

 
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Damian Culotta
Enthusiast
 
Total Posts:  878
Joined:  2008-12-10
Argentina
 

Did you change the admin url when you made the installation?.

Can you access to the database and change the admin path?

 
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