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Can’t log into admin after domain name change - help! 
 
lisali
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Joined:  2008-04-28
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Hello.

I have just transferred over my Magento installation to another domain. I can’t log into the admin area. It’s asking me for the username and password, but it’s just not accepting them as valid. Password recovery also does not work.

I have changed secure and unsecure base URL in the database, and deleted var/cache and var/session folders.

This is a live installation, not local. I am not sure where the problem is. Any suggestions?

Thanks! smile

 
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zesttech
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Hi,

Please reset your username and password. It will work,

Best of Luck.

 
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lisali
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Total Posts:  889
Joined:  2008-04-28
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zesttech - 27 August 2013 11:34 AM

Hi,

Please reset your username and password. It will work,

Best of Luck.

Thanks for your response - but maybe you missed this bit from my post: “Password recovery also does not work.” It just does not work. Nothing happens.

Thanks!

 
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