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problem with import and also export - Unable to create directory ‘/var’. Access forbidden. (v 1.0 - default import/export profiles)
 
xil
Jr. Member
 
Total Posts:  7
Joined:  2008-03-16
 

Hi there,

I’ve had a good go at testing this one but I’m really lost for anything else to do.

I’ve tried the obvious like setting CHMOD etc but I’m not the world’s best PHP coder so the core code is a little hard for me to understand fully.

Could anyone give me any ideas or confirm you have the same problem?

Full error posted below:

* Starting profile execution, please wait…
* Warning: Please don’t close window during importing/exporting data

Warningis_dir() [function.is-dir]open_basedir restriction in effectFile(/var) is not within the allowed path(s): (/var/www/vhosts/dev3-breakfrom.com/httpdocs:/tmpin /var/www/vhosts/dev3-breakfrom.com/httpdocs/lib/Varien/Io/File.php on line 443
      [0] in is_dir
("/var"in /var/www/vhosts/dev3-breakfrom.com/httpdocs/lib/Varien/Io/File.php on line 443
      [1] in Varien_Io_File
->_createDestinationFolder("/var/www/vhosts/dev3-breakfrom.com/httpdocs/var/tmp/"in /var/www/vhosts/dev3-breakfrom.com/httpdocs/lib/Varien/Io/File.php on line 205
      [2] in Varien_Io_File
->open(Array[1]in /var/www/vhosts/dev3-breakfrom.com/httpdocs/app/code/core/Mage/Dataflow/Model/Batch/Io.php on line 134
      [3] in Mage_Dataflow_Model_Batch_Io
->open() in /var/www/vhosts/dev3-breakfrom.com/httpdocs/app/code/core/Mage/Dataflow/Model/Convert/Parser/Csv.php on line 195
      [4] in Mage_Dataflow_Model_Convert_Parser_Csv
->unparse(Array[0]in /var/www/vhosts/dev3-breakfrom.com/httpdocs/app/code/core/Mage/Dataflow/Model/Convert/Action/Abstract.php on line 235
      [5] in Mage_Dataflow_Model_Convert_Action_Abstract
->run() in /var/www/vhosts/dev3-breakfrom.com/httpdocs/app/code/core/Mage/Dataflow/Model/Convert/Profile/Abstract.php on line 132
      [6] in Mage_Dataflow_Model_Convert_Profile_Abstract
->run() in /var/www/vhosts/dev3-breakfrom.com/httpdocs/app/code/core/Mage/Dataflow/Model/Profile.php on line 142
      [7] in Mage_Dataflow_Model_Profile
->run() in /var/www/vhosts/dev3-breakfrom.com/httpdocs/app/code/core/Mage/Adminhtml/Block/System/Convert/Profile/Run.php on line 73
      [8] in Mage_Adminhtml_Block_System_Convert_Profile_Run
->_toHtml() in /var/www/vhosts/dev3-breakfrom.com/httpdocs/app/code/core/Mage/Core/Block/Abstract.php on line 553
      [9] in Mage_Core_Block_Abstract
->toHtml() in /var/www/vhosts/dev3-breakfrom.com/httpdocs/app/code/core/Mage/Adminhtml/controllers/System/Convert/ProfileController.php on line 189
      [10] in Mage_Adminhtml_System_Convert_ProfileController
->runAction() in /var/www/vhosts/dev3-breakfrom.com/httpdocs/app/code/core/Mage/Core/Controller/Varien/Action.php on line 341
      [11] in Mage_Core_Controller_Varien_Action
->dispatch("run"in /var/www/vhosts/dev3-breakfrom.com/httpdocs/app/code/core/Mage/Core/Controller/Varien/Router/Admin.php on line 141
      [12] in Mage_Core_Controller_Varien_Router_Admin
->match(Mage_Core_Controller_Request_Httpin /var/www/vhosts/dev3-breakfrom.com/httpdocs/app/code/core/Mage/Core/Controller/Varien/Front.php on line 147
      [13] in Mage_Core_Controller_Varien_Front
->dispatch() in /var/www/vhosts/dev3-breakfrom.com/httpdocs/app/Mage.php on line 424
      [14] in Mage
::run("default"in /var/www/vhosts/dev3-breakfrom.com/httpdocs/index.php on line 40
* Starting Mage_Catalog_Model_Convert_Adapter_Product :: load
* Loaded 7 records
* Starting Mage_Catalog_Model_Convert_Parser_Product :: unparse
* Starting Mage_Dataflow_Model_Convert_Mapper_Column :: map
* Starting Mage_Dataflow_Model_Convert_Parser_Csv :: unparse
* Unable to create directory ‘/var’. Access forbidden.
* Finished profile execution.

Thanks for any help.

Ben.

 
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Ross
Guru
 
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Total Posts:  336
Joined:  2007-08-31
Scarborough, North Yorkshire, UK
 

You seem to have a PHP setting called open_basedir that is preventing Magento from writing files.  This is sometimes associated with PHP ‘safe’ mode (which is really annoying). 

You will need to change your PHP settings in the php.ini file to unset open_basedir, I’m not sure if you can do it with .htaccess but you can always try.

 
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xil
Jr. Member
 
Total Posts:  7
Joined:  2008-03-16
 

Hi Ross,

First off, thanks for the reply.

I’m a little confused about this and probably should of mentioned it above but I have had previous versions of magento importing and exporting absolutely fine. It jsut seems to be 1.0.

Never-the-less I’ll give the open base dir a go as it may have changed in 1.0 ofc.

I’ll let everyone know how I get on.

Cheers,

Ben.

 
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Znaro
Jr. Member
 
Total Posts:  8
Joined:  2008-03-03
 

Same problem here, turning off php open_basedir security fixes this and yes only since 1.0

 
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Fluxsoap
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Total Posts:  7
Joined:  2008-03-13
Lithuania
 

magento must do something else, that dataflow will work with open_basedir restriction on. Becouse, most all servers don’t let to turn off open_basedir restriction. i.m thinking to go back to 0.9 version and extract file.php source and adapt it to new 1.0 version, but it is imposible smile

 
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Calliweb
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Total Posts:  51
Joined:  2007-09-24
France - Paris
 

Hi there,

I have the same problem and my Hosting don’t turn off open_basedir for security reasons.

Is there another solution or this path (ex. var/export) is the only way to create an export ?

Thanks.

lezebre

 
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groupthing
Member
 
Total Posts:  40
Joined:  2007-12-24
 

<lezebre> i’m trying to do this as well. seems like the only way to work around is to turn off “open_basedir” on your local, make the changes in your local db, then put them back on the server.

 
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rsgca
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Total Posts:  3
Joined:  2008-03-27
 

One more vote for better handling of the “open_basedir” difficulties at the Magento end.

 
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redb
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Joined:  2008-02-15
Savoie, France
 

Hi,

same thing, no idea ?

thanks

 
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Miocheus
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Joined:  2008-04-02
Riedisheim
 

Same problem, don’t find a solution?

 
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Spek
Sr. Member
 
Total Posts:  77
Joined:  2007-11-28
 

This bug has been filed and labelled “resolved”. Though revision 19338 still has it.

 
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Miocheus
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Riedisheim
 

one: excuse me for my bad english
two: i have find a solution to solve this probleme: i’m in plesk 8.3 (say me if you are at the same control panel)
the proleme is the restriction , to php_admin_value open_basedir
in your server directory ([www,yourdomaine]/conf) set a new file: vhost.conf :

<Directory /var/www/vhosts/[yourdomaine]/httpdocs>
php_admin_value open_basedir none
</Directory>

restart apache

 
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MunchyMonster
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Well I’ve certainly not figured this one out.  My ISP will not turn off the open_basedir and I can’t seem to find anyplace where I can change the way things work.  The directory that won’t allow access is the /home in my case.  Anyone got a clue that doesn’t require the server to be reconfigured?

-Mike

 
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MunchyMonster
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I’ve found something else you can try.  Have a look over here http://www.magentocommerce.com/boards/viewthread/3063/ at the last post in that thread by me.  I’m not sure if it works for everything, but it should give you an idea of where to poke.

MunchyMonster

 
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