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Blank screen on install
 
lazmattlabs
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Joined:  2008-03-12
 

I’ve tried this a few times and I keep getting the same issue-when I go to the web browser and type in the url and install, I get a blank screen.
I can’t see any posts where this is happening to other people. Any clues to what’s going wrong?

Our server config:

Apache version 2.2.6 (Unix)
PHP version 5.2.5
MySQL version 5.0.45-community-log
Architecture x86_64
Operating system Linux

I think we’ve ticked all the boxes.
Thanks in advance if anyone can help.

 
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quark
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Please see http://www.magentocommerce.com/boards/viewthread/5257/

 
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lazmattlabs
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Thanks quark,

I tried your solution but unfortunately it didn’t work.

When we installed we didn’t even getting an error, just a blank screen!

Thanks for your help.

 
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quark
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lazmattlabs

Sorry…
Check your error_log file in order to find the error. (I also had a blank screen, but there, in error_log I found the PHP Fatal error: Call to undefined function hash() in ... File.php on line 622.)

 
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lazmattlabs
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Thanks for your help quark, but still no joy.

 
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sherrie
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Did you change the permissions to 777 on the folders/files they said to here: http://www.magentocommerce.com/knowledge-base/entry/magento-installation-guide

I’m pretty sure that was my problem.

 
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lazmattlabs
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Hi Sherrie,
I’ve tried to install about 4 times changing the permissions. I think it’s our server configuration because I can
get it to work on MAMP on a local install. I can’t seem to make the leap to get it to work on our server.
Thanks for your suggestion.

 
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